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  • Back to the Basics!
    As I travel around the country, I continually drop in on self-storage facilities. As you might expect, I see the good, the bad and the ugly. There are some incredibly well-managed facilities, and those that need a complete marketing overhaul. Those that do it right ...More
    November 1, 2003 Fred Gleeck Posted in Articles
  • Compiling Your Loan Package
    The loan-approval process can differ from lender to lender, but one thing is consistent: First impressions are lasting. The key to any business meeting is the initial presentation, whether it be physical appearance or quality of information or both. The following is an ...More
    November 1, 2003 David Smyle Posted in Articles
  • The Worm Has Turned
    Low interest rates have been the best friend a self-storage owner could have over the last couple of years. It now appears the long, downward trend in interest rates has turned and is beginning to head upward. It was a great ride on the way down, and the relative value of ...More
    November 1, 2003 Michael L. McCune Posted in Articles
  • Standards and Best Practices
    The commercial records-management industry has been entrepreneurial from its very beginning. The trade association, PRISM International, has become the only independent unifying source for the industry at large. Vendors, software companies and consultants have done their ...More
    November 1, 2003 Cary F. McGovern Posted in Articles
  • The Terrorism Risk Insurance Act
    Last year, when you opened your holiday mail, you most likely found a greeting from your insurance company regarding your storage policy and the Terrorism Risk Insurance Act of 2002 (TRIA). You received this because shortly after the terrorism attacks of Sept. 11, 2001, ...More
    November 1, 2003 Amy Brown Posted in Articles
  • Applying for a New Manager Position
    Each and every day, self-storage manager résumés cross my desk. As a director of manager placement, one of my duties is to oversee the staff that places managers at storage facilities nationwide. I receive about 20 to 30 résumés a week from managers looking to make a change ...More
    November 1, 2003 Larry Truitt Posted in Articles
  • Deans & Homer
    A customer comes into your office complaining about water leaking into his storage space and leaving him with damaged property. How do you respond? Do you say something like, “We sure hope you have insurance on your stored property, because the rental agreement makes it ...More
    November 1, 2003 Posted in Articles
  • Working With The Appraiser
    The intent of this article is to offer some suggestions to the owner who is preparing to have his facility appraised to ensure a proper valuation. The appraisal process is relatively simple. Many years ago, an appraiser could simply state the value conclusion, and it wasn’t ...More
    November 1, 2003 Ray Wilson Posted in Articles
  • Wine Find
    Auctioning goods from a self-storage unit in default is complicated enough for any self-storage owner, but do you know what to do if wine is part of those goods? Wine is a valuable commodity and is usually kept by collectors under controlled conditions. However, there are ...More
    October 1, 2003 Elaine Foxwell Posted in Articles
  • In the Driver’s Seat
    Much to the surprise of my family, I recently agreed to take a vacation in Florida. I’ll admit it was a very special occasion: our granddaughter’s third birthday. Four days with Mickey Mouse, and I was not missing the telephone as much as I thought I would. Typically, when ...More
    October 1, 2003 Jim Chiswell Posted in Articles