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  • The Terrorism Risk Insurance Act
    Last year, when you opened your holiday mail, you most likely found a greeting from your insurance company regarding your storage policy and the Terrorism Risk Insurance Act of 2002 (TRIA). You received this because shortly after the terrorism attacks of Sept. 11, 2001, ...More
    November 1, 2003 Amy Brown Posted in Articles
  • Applying for a New Manager Position
    Each and every day, self-storage manager résumés cross my desk. As a director of manager placement, one of my duties is to oversee the staff that places managers at storage facilities nationwide. I receive about 20 to 30 résumés a week from managers looking to make a change ...More
    November 1, 2003 Larry Truitt Posted in Articles
  • Deans & Homer
    A customer comes into your office complaining about water leaking into his storage space and leaving him with damaged property. How do you respond? Do you say something like, “We sure hope you have insurance on your stored property, because the rental agreement makes it ...More
    November 1, 2003 Posted in Articles
  • Working With The Appraiser
    The intent of this article is to offer some suggestions to the owner who is preparing to have his facility appraised to ensure a proper valuation. The appraisal process is relatively simple. Many years ago, an appraiser could simply state the value conclusion, and it wasn’t ...More
    November 1, 2003 Ray Wilson Posted in Articles
  • Wine Find
    Auctioning goods from a self-storage unit in default is complicated enough for any self-storage owner, but do you know what to do if wine is part of those goods? Wine is a valuable commodity and is usually kept by collectors under controlled conditions. However, there are ...More
    October 1, 2003 Elaine Foxwell Posted in Articles
  • In the Driver’s Seat
    Much to the surprise of my family, I recently agreed to take a vacation in Florida. I’ll admit it was a very special occasion: our granddaughter’s third birthday. Four days with Mickey Mouse, and I was not missing the telephone as much as I thought I would. Typically, when ...More
    October 1, 2003 Jim Chiswell Posted in Articles
  • The Two-Minute Presentation
    One of the most common mistakes a self-storage operator makes is to keep spending money on Yellow Pages or other advertising in an attempt to boost profits. In many cases, it can decrease profits because the added expense ends up being more than the additional revenue it ...More
    October 1, 2003 Brad North Posted in Articles
  • Working With Property Management
    If you are a self-storage owner who has just purchased a facility but have no industry experience, you may find the tasks involved with starting a new business a bit overwhelming. Management companies are available to assist and guide you through the beginning stages and ...More
    October 1, 2003 Amy Brown Posted in Articles
  • A Crushing Advantage
    With market saturation and overbuilding a continuing problem, self-storage owners and developers are looking for ways to stay competitive. Marketing has become more valuable than ever. And traditional marketing avenues—mailers, Yellow Pages and billboards—are commonplace. ...More
    October 1, 2003 Amy Campbell Posted in Articles
  • Selling Vehicles at Lien Sale
    One of the most difficult issues for a selfstorage facility to handle is the disposal and sale of a vehicle when a tenant is in default. Storage of a car, boat, RV or other vehicle—especially outdoor storage—can be a lucrative part of a storage business, but when a tenant ...More
    October 1, 2003 Jeffrey Greenberger Posted in Articles