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  • Building Blocks
    Although we like to think of the European Union as a single entity, in the world of self-storage construction, every member country is unique, and facility developers face varying rules and regulations. But it is clear the objectives and goals for building a facility are ...More
    April 1, 2004 Dave Betts Posted in Articles
  • Global Protocol
    Americans do more business internationally than ever before, and the self-storage industry is following this trend. Some companies have branch offices or divisions in different countries, and often send their workers to live and work abroad for long periods of time. We have ...More
    April 1, 2004 Marjorie Brody Posted in Articles
  • The Planning Retreat
    One minute of planning saves 10 minutes of doing. In a time of short-term profits and a desire for immediate results, we struggle with this notion. If you have begun a records-storage business or are on the cusp of launching one, consider a facilitated focus retreat. In the ...More
    April 1, 2004 Cary F. McGovern Posted in Articles
  • The Basics of Tenant Insurance
    Insurance is a safety net. It is a formalized risk-transfer mechanism that relieves selfstorage owners from a certain amount of financial worry over fires, tornadoes, lawsuits, etc. Historically, facility operators have only been concerned with covering their interests in ...More
    April 1, 2004 Chuck Slagle Posted in Articles
  • Lightning Risk
    Lightning is a great threat to self-storage facilities, especially since storage owners are becoming more reliant on electronic communication and security. Losses from lightning strikes can damage a facility’s structure, grounds, computers, security systems, electronic ...More
    April 1, 2004 Amy Brown Posted in Articles
  • Construction Concerns, Domestic and Abroad
    Self-storage construction is not without its challenges, whether in the United States or the United Kingdom and Europe. In this article, industry experts talk about their experiences in the key areas of site selection, zoning and permitting, materials, conversions vs. ...More
    April 1, 2004 Elaine Foxwell Posted in Articles
  • The Art of Overseas Storage
    At the beginning of every year, the topic of discussion at most companies is, “How do we increase revenues?” The answers are typically the same: introduce new products, increase sales activity and—one of the newest strategies—branch out globally. The ...More
    April 1, 2004 Jon Reddick Posted in Articles, Development
  • Reporting Insurance Losses
    Many of us have wondered at one time or another whether we should report a loss to our insurance company. From the slightest fender-bender accident on our property to a customer’s slip and fall, we often hope our insurer won’t find out or the loss will go away on its own. ...More
    April 1, 2004 Jeffrey Duke Posted in Articles
  • Increase Rentals Through Service
    Can you really increase your storage rentals by providing better customer service? Is it possible to turn customers into “raving fans” of how they are treated at your facility? If this were possible, would it make your referral and previous- customer programs more ...More
    April 1, 2004 Brad North Posted in Articles
  • Empty Is Not Ready
    As I travel across the country, I see hundreds of selfstorage stores and thousands of units. I have lost count of the number of times a manager has opened a unit door to show me a vacant space, only to find the floor dirty or populated with miscellaneous junk. In almost ...More
    April 1, 2004 Jim Chiswell Posted in Articles