Ancillary Products & Services

If you’re thinking about adding records storage as an ancillary service to your self-storage operation, one of the most perplexing decisions is the selection of software. This article discusses the factors you should consider. About 10 or 12 years ago, records storage was considered an anathema in the self-storage business. These days, it’s the No.1 ancillary service for added long-term revenue. ...

What a difference a decade has made. Ten years ago, records storage was considered to be in opposition to self-storage. Since then hundreds, if not thousands, of self-storage facilities have entered the records-storage business. This article explains what’s happened to change the perception of records storage and why self-storage entrepreneurs are more aggressive about offering it than before. More than a ...

Inside Self-Storage caught up with On the Move Inc. to talk about the company’s products, services, history, future plans and more. See what the company has to say about doing business in today’s self-storage market. Products/ServicesOn The Move has a turnkey truck-leasing program that allows self-storage facilities to provide a state-of-the-art vehicle for customers to use. You may add a ...

We recently got a call from a potential tenant who asked if our boat/RV-storage facility is going to run any specials on 30-foot spaces since the economy is so poor. We were able to tell him that our 30- and 40-foot spaces are full and we have a waiting list. We know that’s hard to believe in this economy, but it’s ...

Once you have a hard-earned customer, you want to generate as much revenue from that relationship as possible. Here’s a simple and repeatable process you can use to turn yourself or your employees into merchandise-selling, cash-extracting experts. After reading the case study below, you’ll know how to measure sales progress and set goals for improvement. You’ll be able to create ...