• Buenos Días Self-Storage
    Self-storage services are slowly expanding in Puerto Rico, 1,000 miles southeast of Miami. The Caribbean island, just three times the size of Rhode Island, has fewer than a dozen facilities serving 4 million residents. John Wilson, of Texas-based Construction Processes ...More
    April 1, 2006 Kimberly Hundley Posted in Articles
  • Records Management: United You Profit With CRCs
    Statistically, more than 90 percent of self-storage operators have never ventured into records management. Or so they think. Virtually every facility in North America already stores business records, though perhaps unknowingly. Self-storage is the world’s second-largest ...More
    April 1, 2006 Cary McGovern Posted in Articles
  • Retail Results: Getting to Know All About Them
    An old friend and customer asked me how he could improve his retail marketing. I said, “First, get to know your customer.” It’s surprising how many self-storage operators don’t really know who their tenants are. If they are a mystery to you, making sure they stick around ...More
    April 1, 2006 Roy Katz Posted in Articles
  • European Education
    Building a self-storage company in Europe isn’t the easiest way to make a living, though a well-executed and professional project can certainly be rewarding. Like any other emerging and still immature market, self-storage faces a variety of problems in most European ...More
    April 1, 2006 Paul Logchies Posted in Articles, Finance
  • At the Car Wash
    Over my entire business life, I have been fortunate enough not to be influenced by the World War II generation, which basically was against anything foreign. My parents were very anti-anything that wasn’t homegrown. If it didn’t say “USA” on the label, it was inferior and ...More
    April 1, 2006 Fred Grauer Posted in Articles
  • Thoughts From the Road: Spring Cleaning?
    When making your spring cleaning list, I urge you to dust off that list of customers paying non-standard rates. If you’ve had your store for any length of time, you’ll always have a group of people paying below market rates for their units, from 5 percent to as much as 50 ...More
    April 1, 2006 Jim Chiswell Posted in Articles
  • The Magic Self-Storage Formula
    A self-storage facility doesn’t make money until it reaches breakeven occupancy. When mapping the success of your site, wouldn’t it be great to have a formula to indicate when you will reach breakeven and maturity, considering current market conditions and operating ...More
    April 1, 2006 Philippe Peyrot Posted in Articles
  • Dutch Surprise
    The Netherlands self-storage market is about eight years old and steadily growing. About 80 facilities are active in the country, and most are successful. When the business first began, self-storage was a tough sell to the local public. People weren’t sure exactly what it ...More
    April 1, 2006 Erwin Fleer Posted in Articles
  • Raleigh ’Round Storage
    When Morningstar Properties LLC went looking to open a self-storage facility in the central business district of Raleigh, N.C., the company found its home in an unlikely place—a former beer warehouse. Once known as Harris Wholesale Distribution Center, the location was ...More
    April 1, 2006 Phyllis McArthur Posted in Articles
  • Facility Spotlight: Signature Self Storage
    Many an entrepreneur longs for the days of old when a storage facility seemed to fill itself. In British Columbia, where competition is no less intense than the States, Signature Self Storage managed a neat time-traveling trick. The Coquitlam store opened last July with no ...More
    April 1, 2006 Elaine Foxwell Posted in Articles