• Michaels/Wilder Group
    Q: If a self-storage owner or manager wants help placing his Yellow Pages advertising, what should he look for in a consultant or agency? He needs to find a consultant/agency that focuses on helping him establish proper buying strategies. Anyone can place Yellow Pages ads. ...More
    November 1, 2002 Posted in Articles
  • Golden State Self Storage
    WHEN A FIRE OR TRAFFIC EMERGENCY OCCURS IN OR NEAR A SELF-STORAGE FACILITY, most would respond with a 9-1-1 call. But Golden State Self Storage in Santa Clarita, Calif., has gone one step further: The facility can instantly respond to emergencies with, not one, but two ...More
    November 1, 2002 Elaine Foxwell Posted in Articles
  • Teleprospecting Services
    T he use of telemarketing in selling records-management services is misunderstood. Telemarketing--or a better description, "teleprospecting"--is the first step in the records-management sales cycle. If performed correctly, it opens the door for a managed sales process. It ...More
    November 1, 2002 Cary F. McGovern Posted in Articles
  • Preparing a Loan Package
    If you are looking for self-storage financing, the timing could not be better; but do not make the mistake of creating a poor loan package. The time and effort put into preparing a quality package will pay off substantially, whether you are looking for the highest loan ...More
    November 1, 2002 Eric Snyder Posted in Articles, Finance
  • Accepting Deliveries for Customers
    Many owners, either as a courtesy or business necessity, accept deliveries of packages for tenants in their office or keep keys for certain tenants so deliveries can be made directly to their units. A common example is pharmaceutical representatives who rent space to store ...More
    November 1, 2002 Jeffrey Greenberger Posted in Articles
  • Falling Dow(n)
    AS I WRITE THIS, STOCKS ARE SINKING. THE DOW HAS JUST PLUNGED 230 POINTS TO ITS FIRST CLOSE BELOW 8000 IN TWO MONTHS, and the NASDAQ is down 36. Investors are being pelted with sour economic news. And yet, on the positive side of things, mortgage rates are at record lows. ...More
    November 1, 2002 Teri L. Lanza Posted in Articles, Finance
  • Financing for the Long Term
    If you have been thinking about buying or refinancing a self-storage facility, there has never been a better time to place long-term financing on your property. "Long Term" in the financing world is generally considered to be 10 years or longer, and long-term financing ...More
    November 1, 2002 David Smyle Posted in Articles, Finance
  • Profit by Serving Your Customers
    I RECENTLY DECIDED I NEED SOME REGULAR EXERCISE AND MADE THE DECISION TO WALK FOR A HALF-HOUR EACH EVENING. Being somewhat of a procrastinator, I concluded the best way to achieve this goal is to walk with someone. My neighbor, who is the exact opposite of me (she does ...More
    November 1, 2002 Roy Katz Posted in Articles
  • Budget Time
    THIS BEING MY LAST COLUMN OF 2002, IT'S A GOOD TIME for me to get on my soapbox about the involvement of managers and other key employees in a store's budget planning. Every chance I get, as I travel around the country, I talk about this subject with owners. In ...More
    November 1, 2002 Jim Chiswell Posted in Articles
  • ITLA Capital Corp. and Imperial Capital Bank
    HEADQUARTERED IN LA JOLLA, CALIF., ITLA CAPITAL CORP. is a publicly traded financial-services company. It operates primarily through its banking subsidiary, Imperial Capital Bank (ICB), an FDIC-insured financial institution with approximately $1.5 billion in assets. Since ...More
    November 1, 2002 Posted in Articles, Finance