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  • Responses by Rote
    ISS Guest Blogger Gina Six Kudo uses two valuable customer service lessons she learned while traveling to evaluate her own facility's rote responses. ...More
    March 30, 2009 Guest Blogger Gina Six Kudo Posted in Blogs
  • Financial-Crisis Survival Guide for Self-Storage Owners
    As the economy continues to struggle, even top economists are unable to say definitively when we’ll see an upturn in the market. This uncertainty has frozen the real estate markets, making acquisition a challenging process during the past year and for the foreseeable ...More
    March 30, 2009 H. Michael Schwartz Posted in Articles, Development, Finance, Real Estate
  • Chrysler, GM Could Receive More Bailout Money
    After declaring General Motors' and Chrysler's plan to pull themselves from financial ruin a failure, the Obama Administration announced its own plans to save the struggling automakers, which could include a structured bankruptcy. President Obama announced Monday his plans ...More
    March 30, 2009 Posted in News
  • The Benefits of Self-Storage Tenant Insurance
    According to a 2008 survey, 73 percent of self-storage operators do not offer a storage insurance option to their tenants. However, self-storage owners can avoid trouble and maintain good customer relations by offering customers an insurance option, or by retaining some ...More
    March 29, 2009 Scott Lancaster Posted in Articles, Legal Issues
  • An Open Letter: Self-Storage Real Estate in This Economy
    Industry real estate veteran Michael McCune gives his unvarnished thoughts on today's real estate market and what he believes to be a self-storage owner's options when it comes to refinancing and selling. ...More
    March 28, 2009 Michael L. McCune Posted in Articles, Finance, Real Estate
  • Door to Door Storage Participates in Trash to Treasure Program
    Door to Door Storage Inc., a national provider of portable-storage containers and moving services, will donate the free use of 10 storage containers to the University of Texas (UT) at Austin for its 2009 Trash to Treasure event. ...More
    March 27, 2009 Posted in News
  • 7,500 UAW Workers Accept GM Buyout
    General Motors Corp. announced yesterday that approximately 7,500 of its United Auto Workers employees have accepted the company’s attrition program and will leave the company by April 1. ...More
    March 27, 2009 Posted in News
  • Stocks Falter Friday
    After a three-week advance, stocks dropped slightly Friday. The Dow Jones industrial average (INDU) fell 149 points, or 1 percent, according to early tallies. The S&P 500 (SPX) index lost 17 points, or 2 percent. The Nasdaq composite (COMP) lost 42 points, or 2.2 ...More
    March 27, 2009 Posted in News
  • Fire Damages 36 Units at Ironbridge Self Storage in Chesterfield
    Ironbridge Self Storage in Chesterfield, Va., suffered a fire this week that damaged 36 units but resulted in no injuries. ...More
    March 27, 2009 Posted in News
  • Homeless Attempt to Live in Oahu Self-Storage Units
    As the number of homeless people on Oahu, Hawaii, increases to the thousands, self-storage companies are struggling to keep them from living in their units. ...More
    March 27, 2009 Posted in News