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  • VISIDEC Focus Mounting Systems
    ATDEC, based in Sydney, Australia, manufactures two advanced Visidec Focus mounting systems for flat-panel displays ranging in size from 12 inches to 22 inches. ...More
    November 14, 2007 Posted in News
  • Insomniac 800
    Phoenix-based OpenTech Alliance Inc. unveiled its Insomniac 800 self-storage kiosk designed specifically for indoor vestibules, rental offices or high-traffic areas. ...More
    November 14, 2007 Posted in News, Technology
  • Bullet-Resistant Glazing System
    The Arch Aluminum & Glass Resistor Security BR 3100 III with patent-pending technology is designed to resist penetration from ballistic sources while maximizing architectural and aesthetic appeal. ...More
    November 14, 2007 Posted in News
  • Keep It Clean
    [A guest blog spot by ISS Editor Drew Whitney.] I just returned from a trip to Florida and a visit to a self-storage facility where my mother-in-law stored her belongings. While rifling through her unit and moving things around, one of my kids, naturally, had to use the ...More
    November 13, 2007 Drew Whitney Posted in Blogs
  • Self-Storage Companies Send Texas A&M Student to ING NYC Marathon and banded with several Texas-based self-storage facilities to send Texas A&M student Charles Jordan Farrar to the 2007 ING New York City Marathon in November. ...More
    November 12, 2007 Posted in News
  • ISS Vegas Expo Explores Self-Storage Around the World
    A seminar titled “Self-Storage Around the World: A Look at Emerging Markets,” presented by David Blum, will be offered on Feb. 6, 2008, as part of the Inside Self-Storage Las Vegas Expo. ...More
    November 9, 2007 Posted in News
  • The Mystery-Shop Advantage
    Mystery shopping has been used as an integral part of quality assurance in the restaurant, hotel and retail industries. Self-storage operators have also begun using this practice, elevating it to a customer-service and sales-training tool. Self-storage has developed into a ...More
    November 9, 2007 Sarah Little Posted in Articles, Management
  • Measuring the Customer Experience
    The success of your self-storage business is highly dependent on how customers perceive your company, employees and facilities. Whether you’re a one- or two-property owner or a larger, publicly traded conglomerate, providing a great customer experience is crucial to ...More
    November 9, 2007 Sam Barrett, Shawna Fisher and Randy Hill Posted in Articles
  • Legal Perspectives: Cell Tower Leases and Your Self-Storage Facility, Part II
    Many owners and operators have fallen in love with an unexpected source of revenue at their self-storage facilities: a cell tower. Once it’s up and running on your property, it may seem like easy street. Getting there, though, can be a different story. Assuming you can ...More
    November 9, 2007 Jeffrey Greenberger Posted in Articles, Legal Issues, Management
  • Overcoming Obstacles to Training
    Staff training is becoming increasingly vital for self-storage operations. As competitive pressures rise and the power of the rent increase slackens, many storage companies will look to better training as a tool for improving revenue and profit. Itused to be you could ...More
    November 9, 2007 Tron Jordheim Posted in Articles