• Not Created Equal
    Not Created Equal Not all buildings are created equal and—it comes as no surprise—neither are contractors, materials and service providers. We could discuss the issue of quality here, but I think it more important to address the matter of ethics. In 1996, Barbara J. Jackson ...More
    September 1, 2003 Teri L. Lanza Posted in Articles
  • Self-Storage Conversions Abroad: U.K. and Europe
    Thinking about establishing self-storage facilities in the United Kingdom or Europe? Naturally, you want them situated in urban areas for the best possible return on investment. With the shortage of land, it is often advantageous to consider converting an existing ...More
    September 1, 2003 Rod Edge Posted in Articles
  • Customer Service as a Marketing Weapon
    I just completed a cross-country trip in my RV, from Nevada to New Jersey, along routes 70 and 78. Along the way, I dropped in on more than 20 storage facilities. The difference in the quality of facilities was amazing. There were some with terrific employees; though I’m ...More
    September 1, 2003 Fred Gleeck Posted in Articles
  • Conversions
    In 1985, Mid-City Storage was simply an abandoned shoe factory in Cincinnati. By the end of the following year, this complex of approximately 140,000 square feet had been converted into artists’ studios and workshops, bulk storage, records storage and, more important, ...More
    September 1, 2003 Erik and Melissa Hermes Posted in Articles
  • Conversion Case Study
    Since the real estate crash of the late 80s or early 90s, conversion of real estate from an absolute use to one of renewed activity has been a challenge to all owners. Whether it is an old mill building in the Northeast, a discount store in the South, an office building in ...More
    September 1, 2003 Dan Curtis Posted in Articles, Technology
  • Facility and Space Utilization
    This article discusses the selection and use of facilities, units or alternative space for a records management operation within the walls of self-storage. There are common misconceptions and misunderstandings about the maximumization of space that prevents owners and ...More
    September 1, 2003 Cary F. McGovern Posted in Articles
  • Self-Storage Construction
    Self-storage construction has evolved considerably over the past decades. Since the infancy of the industry in the late 1960s and early 1970s, the use of building materials has changed, especially for exterior facades and roof systems. Originally, exterior walls were ...More
    September 1, 2003 Heath Mulkey and Joe Trepke Posted in Articles
  • Fireproof Goods Protection
    On July 24, 2002, a Public Storage complex in Florence, Ky., suffered a disaster when a fire burned a 200-foot concrete and metal building of 52 units, 39 of which were rented. Tenant Mike Hermes, 38, of Taylor Mill, Ky., lost a baseball autographed by the entire 1975 ...More
    September 1, 2003 Van Carlisle Posted in Articles
  • The Value of the Phone-Sales Presentation
    The competitiveness of today’s self-storage industry has forced us into the same realm as retail business—which relies heavily on marketing and sales—to fill our facilities. These days, self-storage companies spend tens of thousands of dollars per month, not only on Yellow ...More
    September 1, 2003 David Fleming Posted in Articles
  • Building The Best Project
    The best stories are those that have you anticipating an ending as you weave through the plot; yet when it comes, it is not at all what you expected. In fact, the ending is much stranger than you could have ever imagined. The unforeseen twist leaves you in thought, trying ...More
    September 1, 2003 Bert Brown Posted in Articles