• Storage Facilities and EFT
    In the past, self-storage businesses received the lion’s share of rental payments in the form of paper checks, but these are quickly becoming a thing of the past. Electronic-check payments, known as electronic funds transfer (EFT), are fast becoming an efficient, economical ...More
    May 1, 2005 Alison Kiesa Posted in Articles, Finance, Technology
  • Technology vs. Relationships
    Where have the gas-station attendant, bank teller and corporate receptionist gone? While they’re not completely extinct, they are shrinking in number. Like it or not, we’re all changing the way we do business. In the past, we built relationships and often made buying ...More
    May 1, 2005 Lee A. Miller Posted in Articles, Technology
  • The Payment Advisor
    “The Payment Advisor” is a monthly Q&A column to which readers can submit questions about card transaction systems, electronic funds transfer, check acceptance and processing, wireless transactions, international funds transfer, and other payment issues. To participate, ...More
    May 1, 2005 Ross Federgreen Posted in Articles, Finance
  • Terminal Services vs. Thin Client
    Management software is a fundamental consideration for any self-storage operator, and the technology is always changing. The market has seen an influx of web-based management packages, which deliver an array of advantages. But which one do you choose? When shopping for the ...More
    May 1, 2005 Steven Smith Posted in Articles, Technology
  • Self-Storage Kiosks
    Self-service kiosks burst onto the self-storage scene in late 2003 as the newest way to increase facility profitability. In just over a year, they have jumped to the top of the shopping list for most facilities, especially those in the planning and construction phases. ...More
    May 1, 2005 Curtis Sojka Posted in Articles, Technology
  • Technology: Your Competitive Edge
    I recently attended a couple of workshops on self-storage demand. The presenters shared some revealing information about the escalating competitiveness of the industry. Given the increased saturation of the business, it’s clear that owners and operators need to better ...More
    May 1, 2005 Terry Bagley Posted in Articles, Technology
  • Got Wireless?
    Wireless networks are springing up everywhere in places like Starbucks, McDonald’s, airports, hotels and libraries. It’s almost impossible to go a whole day without stumbling into a wireless zone or “hotspot.” Why are they so popular? The reason is simple: freedom from ...More
    May 1, 2005 Christine Spisto Posted in Articles, Technology
  • The Great Software Wars (Revisited)
    Eleven years ago, my company’s founder, David Reddick, wrote an article for this magazine titled “The Great Software Wars,” which addressed essentials in selecting self-storage software. I’d like to revisit the topic, looking at what has changed over time and what basics ...More
    May 1, 2005 John Fogg Posted in Articles, Technology
  • Hi-Tech Cavalcade
    It’s a technological world, and I’m a technological girl. I prefer online shopping to braving the mall. I love my laptop. I’m addicted to my PDA, MP3 player and AIM. My phone is for text messaging, and I keep a blog. My keychain holds a USB memory key. I buy CDs only to ...More
    May 1, 2005 Teri L. Lanza Posted in Articles, Technology
  • Savvy Software Shopping
    As a self-storage manager—whether for a privately held company or one publicly traded with thousands of shareholders—your job remains the same: effective operation of the business. Your facility’s management software is one of the tools that make the job possible. If you ...More
    May 1, 2005 John Rodrigues Posted in Articles, Technology