• Simply Irresistible Revenue
    There is little argument that records storage can be the highest yield storage space you manage. This article discusses the objectives and expense variables that ensure high revenue yield. The most important element of records storage and service revenue is the conversion ...More
    March 1, 2004 Cary F. McGovern Posted in Articles
  • Spring Surprise for U.K. Self-Storage
    This spring, we’ll all be running round like mad March hares. For those of us in self-storage, our fill rates should be only going one way—upward. So cheer up and think about new marketing initiatives to make the most of the seasonal uplift in the home ...More
    February 1, 2004 Andrew Donaldson Posted in Articles, Development
  • The Self-Storage REITs
    The self-storage market is experiencing a recent surge in transaction activity involving large and small portfolios. While each of the self-storage REITs is currently trading near its individual 52- week high, these investment trusts have been less active in acquisitions ...More
    February 1, 2004 Marc A. Boorstein Posted in Articles
  • Hunt of a Lifetime
    Ron Raboud has always been an avid outdoorsman. When he came across a charity fulfilling outdoor-adventure wishes for ill and dying children, it seemed natural for him to get involved. Raboud, president of The Rabco Corp., an Ocoee, Fla.-based supplier of pre-engineered ...More
    February 1, 2004 Amy Campbell Posted in Articles
  • Centershift Inc.
    Providing a management software solution for multifacility owners With a focus on supporting the needs of multifacility owners, Centershift Inc. was the first company in the self-storage industry to provide a centralized, web-based, rental-management and point-of-sale ...More
    February 1, 2004 Posted in Articles, Technology
  • Consistent Product, Service Execution
    “A loaf of bread in every arm.” OK, so it is not your usual corporate mission, but it has been the passion and focus of Panera Bread since 1981. The chain has grown to 558 corporate and franchise locations. Why is it a restaurant chain that sells breads, pastries, bagels, ...More
    February 1, 2004 Jim Chiswell Posted in Articles
  • Maximizing Collections
    One area of operations in which self-storage managers are often quick to throw in the towel is the collection of bad debt. Collecting delinquencies can be an additional source of revenue, but most operators throw up their hands and say, “I am just happy to have my space ...More
    February 1, 2004 Jeffrey Greenberger Posted in Articles
  • Wood-Destroyers and Real Estate
    This is the ISS annual real estate issue, which presents an opportunity to discuss wood-destroying insects and organisms. When we discuss insects in this context, the culprit is almost always termites and, less frequently, Carpenter Ants. (In the interests of brevity and a ...More
    February 1, 2004 Ken Berquist Posted in Articles
  • Ready, Set, Sell!
    The final decision has been made—you’re going to sell your self-storage property. You’ve consulted with your partners, CPA and closest business advisors. The conclusion among all parties is now is the proper time to market the asset. Interest rates are low, the seller’s ...More
    February 1, 2004 Stephen I. Grossman Posted in Articles
  • Due Diligence in Self-Storage
    Due diligence is the process of discovery and confirmation of the financial and physical attributes of an investment property. This important process is, in all too many cases, rushed or, worse yet, skipped entirely, in the sheer excitement that accompanies the probable ...More
    February 1, 2004 John Gilliland Posted in Articles, Development