• Financing Your Acquisition
    Financing a self-storage acquisition has never been simpler, thought it can be time-consuming. Knowing about the loan products available to buyers and understanding the process will help. The first step in determining which financing best suits your needs is to define your ...More
    February 1, 2006 Bill Walton Posted in Articles, Finance
  • The ‘Average Guy’
    Dear ISS, I’m writing to you on behalf of the average guy. I’ve been reading your magazine for about three months now and have enjoyed all of the articles—from how to build a self-storage facility to where to build one, from financing to refinancing. But I was wondering if ...More
    February 1, 2006 Posted in Articles, Finance
  • Motivating a Seller to ... Sell!
    The world of investing has its own etiquette to follow. As an investor, if you can present yourself as a professional, you’ll be taken more seriously by novice sellers and more respected by experienced ones. What you do you bring to the table that will motivate a seller to ...More
    February 1, 2006 RK Kliebenstein and John Michaels Posted in Articles
  • Speaking of Sales...
    One of the ways to master the art and science of selling is to learn a few key phrases, or strategic “moves.” There are many sharp sales maneuvers from which to choose, but a few are so powerful that a prospect simply can’t resist them. Consider, for example, this enticing ...More
    February 1, 2006 Tron Jordheim Posted in Articles
  • More Than a Smile
    Writer Kara Jill Stancell-Salazar (right) poses outside San Tan Self Storage in Chandler, Ariz., with her parents--the facility's managers-- Jack and Carolyn Stancell. The Stancells became managers last August, and have been setting a model example for customer service ever ...More
    February 1, 2006 Kara Jill Stancell-Salazar Posted in Articles
  • Mobile Storage Success in the U.K.
    Flexistore debuted four years ago as the United Kingdom’s first mobile self-storage operator. The Scotland-based company already boasts four sites—two in Edinburgh, and one in Glasgow and Manchester—with plans to aggressively expand throughout the ...More
    February 1, 2006 Kimberly Hundley Posted in Articles
  • Sales Strategies: Exercise Call Control
    Some storage operators spend increasing amounts on marketing to boost business when they’re not even equipped to handle their current calls. This ends up backfiring because the added expense of advertising usually exceeds any additional revenue it generates. You can spend ...More
    February 1, 2006 Brad North Posted in Articles
  • Records Management: Managing Outside Sales
    Selling records-storage services within a self-storage operation can be tricky, which is why many operators choose to hire an outside sales force. Part-time personnel and independent agents are a great resource for growing business. But without the skills of a sales ...More
    February 1, 2006 Cary F. McGovern Posted in Articles
  • Retail Results: Taking a Chance on Self-Storage
    Like most of you, I look forward to industry tradeshows, which give me the chance to see old friends and associates and make new ones. These events also represent an opportunity to learn more about the business and the people who are making it grow as never before. For the ...More
    February 1, 2006 Roy Katz Posted in Articles
  • Self-Storage Jargon
    Whether you already own a self-storage project or plan to make your first venture, knowing some key terminology is important to your success. You probably won’t find these definitions in a dictionary, yet they can be critical to effective communication and decision-making. ...More
    February 1, 2006 Mark Keys Posted in Articles