• Serious Selling
    Eventually, almost every self-storage owner sells—it’s just a matter of when. Thinking through the following factors will help you determine how close you are to the moment of truth: Personal issues —Retirement, estate planning, partnership problems and divorce are just a ...More
    February 1, 2006 Michael L. McCune Posted in Articles
  • How Much Is a Facility Worth?
    A lot of self-storage owners want to know: “How much is my facility really worth?” Theoretically, the value of a property is the highest price a buyer is willing to pay in a competitive open market. But the question really has a two-part answer. The owner perceives one ...More
    February 1, 2006 Stephen Grossman Posted in Articles
  • Thoughts From the Road
    These days, even when you travel by plane, it’s often necessary to rent a car to reach your final destination. As I’ve traveled over the past 20 years, I’ve used Hertz vehicles. I’ll admit to some frustration with various fees, add-on taxes and other surcharges; but the ...More
    February 1, 2006 Jim Chiswell Posted in Articles
  • A Reason to Rejoice
    A Reason to Rejoice Generally speaking, February isn’t a month of great note. In fact, it’s rather dreary. What’s there to do in the wasteland of time between holidays? Past civilizations knew how to live right—they had a festival for almost every occasion. If we lived ...More
    February 1, 2006 Teri L. Lanza Posted in Articles
  • CUSTOMER LOYALTY
    Editor's Note: The following was excerpted with permission from Customer Loyalty: How to Earn It, How to Keep It, by Jill Griffin; Jossey-Bass Publishers; San Francisco; 1995. Once, The Road Less Traveled by psychiatrist M. Scott Peck was just another ...More
    February 1, 2006 Jill Griffin Posted in Articles
  • Supplier Spotlight: A-Lert Building Systems Inc.
    A-Lert Building Systems Inc., a supplier of pre-engineered building systems for self-storage and other industries, has 30 years of experience in the manufacture and installation of a wide range of structures. Products include single- and multistory buildings, standard and ...More
    February 1, 2006 Elaine Foxwell Posted in Articles
  • Motivating a Seller to ... Sell!
    The world of investing has its own etiquette to follow. As an investor, if you can present yourself as a professional, you’ll be taken more seriously by novice sellers and more respected by experienced ones. What you do you bring to the table that will motivate a seller to ...More
    February 1, 2006 RK Kliebenstein and John Michaels Posted in Articles
  • More Than a Smile
    Writer Kara Jill Stancell-Salazar (right) poses outside San Tan Self Storage in Chandler, Ariz., with her parents--the facility's managers-- Jack and Carolyn Stancell. The Stancells became managers last August, and have been setting a model example for customer service ever ...More
    February 1, 2006 Kara Jill Stancell-Salazar Posted in Articles
  • Mobile Storage Success in the U.K.
    Flexistore debuted four years ago as the United Kingdom’s first mobile self-storage operator. The Scotland-based company already boasts four sites—two in Edinburgh, and one in Glasgow and Manchester—with plans to aggressively expand throughout the ...More
    February 1, 2006 Kimberly Hundley Posted in Articles
  • Speaking of Sales...
    One of the ways to master the art and science of selling is to learn a few key phrases, or strategic “moves.” There are many sharp sales maneuvers from which to choose, but a few are so powerful that a prospect simply can’t resist them. Consider, for example, this enticing ...More
    February 1, 2006 Tron Jordheim Posted in Articles