Inside Self-Storage

FEATURES

Georgia Governor Signs New Lien Law

Earlier this month Georgia Gov. Nathan Deal signed into law Senate Bill 61, an amended self-storage lien-law bill that updates the state’s ...read more

Safety Hazards and Bodily Injuries

As one of their many tasks, self-storage operators must guard against accidents that can occur on the property to tenants, visitors and staff. ...read more

The Danger of One Bad Apple

Commonly used self-storage terms like “free” or “secure” may seem innocent, but all it takes is one bad apple—a disgruntled customer with an ax to ...read more

Do You Keep a ‘Do Not Rent To' List?

See what Self-Storage Talk members have to say about keeping a "do not rent to" list of problem past tenants, the criteria used to make the list and ...read more

Maximizing Your Sales Program DVD and Workbook

In this powerful training session, you'll discover better ways to educate customers about storage, set yourself apart from competition, generate more ...read more

Latest Headlines

Records Management Is Always Cost-Justified

Records Management Is Always Cost-Justified By Cary McGovern ithout exception, records management is always less expensive than passive records storage. This column discusses the method that can prove it to your customer. There are three typical ways that companies store ...More
May 1, 2000 Cary McGovern
Posted in Articles
We're Dead-Eyes All Right--Right in the Foot

We're Dead-Eyes All Right--Right in the Foot By Harley Rolfe Most self-storage operators set themselves up for the most vicious type of business pressure. The story of unbridled price competition needs to be told. I have usually danced around the subject, trying to avoid ...More
May 1, 2000 Harley Rolfe
Posted in Articles
Storage Units or the City Dump?

Storage Units or the City Dump? By Pamela Alton One day, as you are making your rounds at your facility, you notice a broken lamp with no shade sitting beside your dumpster. Within 15 minutes, there also appears an old dresser with one drawer missing. By the end of the day, ...More
May 1, 2000 Pamela Alton
Posted in Articles
Self-Storage Software 2000With Y2-chaos now behind us, the focus is once again on the product itself

Self-Storage Software 2000With Y2-chaos now behind us, the focus is once again on the product itself By Barry Morris Now that we're deep enough into 2000 to have stopped writing 1999 on our checks, it's apparent that things here on Mother Earth aren't as futuristic as many ...More
May 1, 2000 Barry Morris
Posted in Articles, Technology
Bangs and Whimpers

Bangs and Whimpers In his famous poem, "The Hollow Men," T.S. Eliot sardonically notes how the world ends: "Not with a bang but a whimper." And so it does, when all the hubbub over Y2-chaos turned out to be little more than speculation and a few midnight ...More
May 1, 2000 Teri L. Lanza
Posted in Articles
Fine-Tune Your Management TrainingTurning your employees into ultra-sales people

Fine-Tune Your Management TrainingTurning your employees into ultra-sales people By Rick Kaczmarek Whatever your involvement in the self-storage industry, you'll agree that the easiest way to improve performance at a specific property is to improve the effectiveness of the ...More
May 1, 2000 Rick Kaczmarek
Posted in Articles
The Disposable GenerationWho will be next year's self-storage customer?

The Disposable GenerationWho will be next year's self-storage customer? By Shaun Ferguson I received a funny e-mail the other day that a university had supposedly sent out to professors to help them better identify with the incoming freshman class. After the initial humor ...More
May 1, 2000 Shaun Ferguson
Posted in Articles
Utilizing the WebMake this a 'banner' year for your business

Utilizing the WebMake this a 'banner' year for your business By Michael Zervas, Michaels/Wilder Group Doing business without advertising is like winking at a girl in the dark. You know what you're doing--but nobody else does. Let's talk about turning on the Internet for ...More
May 1, 2000 Michael Zervas,
Posted in Articles, Technology
Business-Interruption InsuranceProtecting your income during temporary business shutdowns

Business-Interruption InsuranceProtecting your income during temporary business shutdowns By David Wilhite Every self-storage facility owner should be aware of the need to protect his income against business interruptions. If you should sustain a direct physical loss from a ...More
May 1, 2000 David Wilhite
Posted in Articles
Another Walk Down Wall StreetSelf-storage financing players talk about the market, lending terms, interest ratesand more

Another Walk Down Wall StreetSelf-storage financing players talk about the market, lending terms, interest rates and more By Tara Collins Higher interest rates have slowed the progress of smaller self-storage financing transactions. However, most lenders say there's still ...More
April 1, 2000 Tara Collins
Posted in Articles, Finance