• Inside Self-Storage Magazine 03/2001: Customers' Goods Legal Liability
      Customers' Goods Legal Liability By David Wilhite The self-storage industry has undergone a series of tremendous changes over the past two decades, evolving from a core group of small, mom-and-pop facilities to a large, powerful organization of professional business ...More
    March 1, 2001 David Wilhite
    Posted in Articles
  • Launching a Call Center
    Launching a Call CenterCompetition ups the ante on new marketing strategies By Stan Colona Self-storage owners of today operate in a very competitive marketplace. The late 1990s brought new levels of product saturation to some trade areas, and even entire geographic ...More
    March 1, 2001 Stan Colona
    Posted in Articles
  • The State of Industry Financing
    The State of Industry FinancingThough lenders may run scarce, the 'paper' is still out there By R.K. Kliebenstein The last few years have witnessed many changes in the arena of finance, and self-storage financing has been no exception. In September 1998, the finance world ...More
    March 1, 2001 R.K. Kliebenstein
    Posted in Articles, Finance
  • The Top Seven Marketing Concepts
    The Top Seven Marketing ConceptsWhat every self-storage owner must know to succeed By Fred Gleeck In working with more than 1,000 self-storage owners and operators, I have found a consistent pattern behind what marketing efforts do and do not work for this industry. There ...More
    March 1, 2001 Fred Gleeck
    Posted in Articles
  • Self-Storage: A Complex Market?
    WANTED:A silver bullet to smite the competition By Harley Rolfe Self-storage owners tell me they are increasingly vexed by competition, and they think marketing will help. So, I tell them about step one in creating a sound marketing program: Study your tenant base. At this ...More
    March 1, 2001 Harley Rolfe
    Posted in Articles
  • Inside Self-Storage Magazine 03/2001: Self-Storage in Nicaragua
    Self-Storage in NicaraguaDeveloping in foreign countries takes education, determination...and a lot of patience By Mike Iacoboni Editor's Note: This month's Market Profile is out of the ordinary. Rather than detailing the self- storage climate of a specific U.S. market, ...More
    March 1, 2001 Mike Iacoboni
    Posted in Articles, Development
  • Storage Inc.
    Storage Inc.Deck systems and unique projects When he made the decision in 1988 to convert a mill building in downtown Manchester, N.H., into one of the state's first heated self-storage facilities, Bennett Chandler was surprised to find no one in the Northeast who could do ...More
    March 1, 2001
    Posted in Articles
  • Become the Competition: Why rental trucks make all the difference
    Become the CompetitionWhy rental trucks make all the differenceBy Kirk NashTalk to any entrepreneur in the business. Ask them where they want their business to be in the future. Chances are their answer will depend on where they are currently. If it's a new business, they ...More
    March 1, 2001 Kirk Nash
    Posted in Articles
  • Inside Self-Storage Magazine 02/2001: Keeping Your Business Insurance Costs in Check
      Keeping Your Business Insurance Costs in Check By David Wilhite The self-storage industry has undergone tremendous changes over the past 20 years, evolving from a core group of small "mom and pop" operations to a large, powerful organization of professional ...More
    February 1, 2001 David Wilhite
    Posted in Articles
  • Walk the Facility
    Preparing for the New Year By Pamela Alton The excitement of the Christmas season and New Year's has passed, and now it's time to turn our thoughts to spring and the busy summer rental rush. It will be upon us before we know it! The weather will be getting warmer soon and ...More
    February 1, 2001 Pamela Alton
    Posted in Articles