Inside Self-Storage Magazine 04/2001: Dreaded Delinquency Collections
Dreaded Delinquency Collections By David Fleming I was sitting here making my collections calls, when I realized this is exactly what we touched on in my February column: late fees--the dreaded task of collecting delinquent payments. Some of us are good at it, some of us ...More
April 1, 2001 David Fleming
Posted in Articles
Impromptu
Impromptu "It's March," she said languidly with a sigh, resting her chin in the palm of her right hand. She gazed from her high-rise window over the sticky smog that hovered on the Phoenix horizon. "Nothing interesting ever happens in March." All right, ...More
March 1, 2001 Teri L. Lanza
Posted in Articles
Inside Self-Storage Magazine 03/2001: Providing Online Services
Providing Online ServicesUse the web to get up close and personal with your customers By Steve Benson If you're not taking steps to offer your self-storage services to customers online, you're about to be left in cyberdust. Today, more than 83 percent of CEOs are embracing ...More
March 1, 2001 Steve Benson
Posted in Articles,
Technology
Education
Considering the Records-Management Business By Cary McGovern In my last two columns, I discussed the reasons why you may want to consider offering records-management services in your existing facility as well as the permanent nature of records storage. This article ...More
March 1, 2001 Cary McGovern
Posted in Articles
Thoughts From the Road
Thoughts From the Road By Jim Chiswell By the time you read this, most of you will have escaped winter's cold grip. Being headquartered in Buffalo, we are forced to bear the brunt of annual winter-weather jokes. I guess with having suffered more than 96 inches of total ...More
March 1, 2001 Jim Chiswell
Posted in Articles
Self-Storage Fact vs. Fiction
Self-Storage Fact vs. Fiction By Kevin Howard There is an old joke about a boy whose teacher assigns him the task of explaining the difference between theory and reality. I have faced this dilemma many times in the self- storage business, and often found theory and reality ...More
March 1, 2001 Kevin Howard
Posted in Articles,
Development
Inside Self-Storage Magazine 03/2001: Self-Storage in Nicaragua
Self-Storage in NicaraguaDeveloping in foreign countries takes education, determination...and a lot of patience By Mike Iacoboni Editor's Note: This month's Market Profile is out of the ordinary. Rather than detailing the self- storage climate of a specific U.S. market, ...More
March 1, 2001 Mike Iacoboni
Posted in Articles,
Development
The State of Industry Financing
The State of Industry FinancingThough lenders may run scarce, the 'paper' is still out there By R.K. Kliebenstein The last few years have witnessed many changes in the arena of finance, and self-storage financing has been no exception. In September 1998, the finance world ...More
March 1, 2001 R.K. Kliebenstein
Posted in Articles,
Finance
Launching a Call Center
Launching a Call CenterCompetition ups the ante on new marketing strategies By Stan Colona Self-storage owners of today operate in a very competitive marketplace. The late 1990s brought new levels of product saturation to some trade areas, and even entire geographic ...More
March 1, 2001 Stan Colona
Posted in Articles
