Training?
Training?We don't need no stinking training! By Gregory P. Hawkins and Claude T. Hawkins Ever notice that "deer caught in the headlights of a fast-approaching truck" look on the faces of the new employees at your self-storage business? Sure, they were excellent ...More
May 1, 2001 Gregory P. Hawkins
Posted in Articles
Inside Self-Storage Magazine 05/2001: Business-Interruption Insurance
Business-Interruption InsuranceProtecting your income during temporary business shutdowns By David Wilhite Every self-storage facility owner should be aware of the need to protect his income against business interruptions. If you should sustain a direct physical loss ...More
May 1, 2001 David Wilhite
Posted in Articles
The Phase I Environmental Site Assessment
The Phase I Environmental Site AssessmentAn overview of the process, its components, timing and pricing By Douglas A. Olson, P.E. Has your lender required you to have a Phase I environmental site assessment (ESA) conducted on your self-storage facility? Are you are thinking ...More
May 1, 2001 Douglas A. Olson,
Posted in Articles,
Development
Eight Secrets to Marketing Success
Eight Secrets to Marketing Success By Bill Dueease You have the right and obligation to determine which potential customers you will serve. You should screen out undesirable customers early so you can focus more attention on customers you want. The profits of a business are ...More
April 1, 2001 Bill Dueease
Posted in Articles
Inside Self-Storage Magazine 04/2001: Dreaded Delinquency Collections
Dreaded Delinquency Collections By David Fleming I was sitting here making my collections calls, when I realized this is exactly what we touched on in my February column: late fees--the dreaded task of collecting delinquent payments. Some of us are good at it, some of us ...More
April 1, 2001 David Fleming
Posted in Articles
Money Makes Money in U.K. Storage
THE EUROPEAN ENTREPRENEUR IS ATTRACTED TO THE SELF-STORAGE sector for one of two reasons: either for the "pension-fund"-style income stream the self-storage facility offers once the site is near full, or the potential sell-out value of the facility to an acquisitive ...More
April 1, 2001 Andrew Donaldson
Posted in Articles
Computer Backups
Computer BackupsPreventing a customer-relations disaster By Michael Richards Have you seriously considered this scenario? It's Sunday morning and the phone rings. It's your manager. "Hey, boss, the office was broken into and the computer is gone. What do I do?" Do ...More
April 1, 2001 Michael Richards
Posted in Articles,
Technology
Oh, the Feasibilities...
Oh, the Feasibilities... I live my life in a time warp. This is because I work in publishing, and I am two months ahead of myself at any given moment. We produce this publication--as well as our others--that far ahead of schedule to allow time for all systems to ...More
April 1, 2001 Teri L. Lanza
Posted in Articles