Call Me!
Call Me!Are customers slipping through the phone wires? By Keith Ruehle You designed the perfect ad, spent weeks negotiating with the Yellow Pages representative and, finally, the new phone book is out. Your ad is working; it's drawing calls from many prospective customers. ...More
July 1, 2001 Keith Ruehle
Posted in Articles,
Technology
Love Them or LOSE THEM
Love Them or LOSE THEMSeven strategies to retain employees By Robert B. Tucker Finding good employees has never been more challenging than it is in today's tight market, and retaining them is even tougher. Companies now face the most competitive job market in decades, and ...More
July 1, 2001 Robert B. Tucker
Posted in Articles
Seven Deadly Sins of Self-Storage
Seven Deadly Sins of Self-StorageAre you really recession-ready? By R.K. Kliebenstein Talk of recession is in the air. Whether you are a seasoned operator or the newest store in lease-up, this has to be a subject of interest. Have you already prepared for an economic ...More
July 1, 2001 R.K. Kliebenstein
Posted in Articles
Getting Started
Getting StartedSelecting a solid site for a new self-storage business By Harold C. Leslie In today's market, it is more important than ever to do your homework before investing in a new self-storage project. Unlike the early days where you could build a project and expect ...More
July 1, 2001 Harold C. Leslie
Posted in Articles,
Development
Inside Self-Storage Magazine 07/2001: Fire Prevention & Safety
Fire Prevention & Safety By David Wilhite Fire Prevention Week is held each year to commemorate one of the worst fires in American history--the Great Chicago Fire of 1871. According to popular legend, at about 9 p.m. on Sunday, Oct. 8, a cow in a barn behind ...More
July 1, 2001 David Wilhite
Posted in Articles
Selling Records-Management Solutions
Closing the Sale By Cary McGovern This article discusses the most important element of the selling process: the close. All is lost if you get to the point of the close and discover the customer isn't buying. The sales cycle is indeed a process. Getting through that process ...More
July 1, 2001 Cary McGovern
Posted in Articles
Sales and Marketing Strategy
Sales and Marketing StrategyAn absolute for self-storage success By Dan Dombrosky If you're a self-storage operator or manager, you may be asking yourself: "What's strategy got to do with it? All I'm trying to do is lease up. If I wanted some theoretical mumbo-jumbo, I ...More
July 1, 2001 Dan Dombrosky
Posted in Articles
Effective Security Management
Effective Security ManagementCreating a plan for protection, prevention By James Biesterfeld The security program at your self-storage facility should be managed like any other special project, but when is the right time to start planning? By far, the best time to start is ...More
June 1, 2001 James Biesterfeld
Posted in Articles,
Technology
Master-Keyed Lock Systems
Master-Keyed Lock SystemsLiabilities vs. benefits By Christopher Shope Facilities should maintain no more than two master keys at any given time and store one of them in a "key safe" at a remote location, such as the company's main office. Mention "master ...More
June 1, 2001 Christopher Shope
Posted in Articles
