Inside Self-Storage

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Georgia Governor Signs New Lien Law

Earlier this month Georgia Gov. Nathan Deal signed into law Senate Bill 61, an amended self-storage lien-law bill that updates the state’s ...read more

Safety Hazards and Bodily Injuries

As one of their many tasks, self-storage operators must guard against accidents that can occur on the property to tenants, visitors and staff. ...read more

The Danger of One Bad Apple

Commonly used self-storage terms like “free” or “secure” may seem innocent, but all it takes is one bad apple—a disgruntled customer with an ax to ...read more

Do You Keep a ‘Do Not Rent To' List?

See what Self-Storage Talk members have to say about keeping a "do not rent to" list of problem past tenants, the criteria used to make the list and ...read more

Maximizing Your Sales Program DVD and Workbook

In this powerful training session, you'll discover better ways to educate customers about storage, set yourself apart from competition, generate more ...read more

Latest Headlines

DOS to Windows

Thousands of self-storage facilities have yet to make the change from DOS to Windows management software. Every one of them knows that, sooner or later, they will make this jump; but for one reason or another, they are not yet ready to do so. The most common reason, I ...More
May 1, 2002 Michael Richards
Posted in Articles, Technology
Creating Your Own Website

You operate a great self-storage facility. Your site security and customer service are top-notch. You purchased advertising space in both the local newspaper and the Yellow Pages. You want to entice people from the local area, not around the globe, so a web page never ...More
May 1, 2002 Doug Carner
Posted in Articles, Technology
technohostage

THE WORD ON VOCATION STREET THESE DAYS IS "Technologize or die." If you don't join in the automation nation, your competition will kick you in the dirt and laugh at your folly. Computerize, or run the risk of becoming an anathema of the business world. I hate to say it, but ...More
May 1, 2002 Teri L. Lanza
Posted in Articles, Technology
Must-Have Management Software

Chart of Software Suppliers Adobe Acrobt Reader Required,available here Management software isn't just for bookkeeping, and it's no longer optional for self-storage facilities wanting to stay atop the industry curve. Software allows a facility owner and manager to ...More
May 1, 2002 Matt Morgan
Posted in Articles, Technology
Automatic Rent Collection

Modern management software can collect your rental revenue automatically, without any action by your employees. The benefits are profound: reduced overhead, accurate auditing, reduced customer costs, increased occupancies and increased rental rates. Once you learn a few ...More
May 1, 2002 Douglas Carner
Posted in Articles, Finance, Technology
Records-Storage Software

Chart of Software Suppliers When selecting a records-management program for your business, there are several things to consider. First and foremost, you must select a program designed to fulfill the needs of your record center today and into the future. Too many new users ...More
May 1, 2002 Anne Sommi Edmonson
Posted in Articles, Technology
Payroll

Editor's note: This month's topic is special to self-storage owners. Though this column generally focuses on points unique to managers, we recognize there are still owners who manage their own facilities and will grapple with some of these ownership issues. Every owner has ...More
May 1, 2002 Pamela Alton
Posted in Articles
O'Neil Software Inc.

O'NEIL SOFTWARE INC., IN ITS 20 YEARS providing records-storage solutions, has worked with hundreds of people in different aspects of the records-storage, self-storage and moving and storage industries. Clients range from the industry veteran with many years of experience ...More
May 1, 2002
Posted in Articles, Development, Technology
Self-Storage Over the Web

Joe Twentysomething suddenly wakes during the night with the realization he's five days late with his storage payment. His battered but beloved Tama drum kit, precious collection of long-play albums, family photos and Auntie Agatha's antique roll-top desk are among his many ...More
May 1, 2002 Elaine Beall
Posted in Articles, Technology
"Do It Yourself" Feasibility

Before you purchase a piece of land for the purpose of building a storage facility, you must conduct a feasibility study. To not do so would be foolish. This holds true no matter how much experience you have in the storage field--or any other field, for that matter. Each ...More
May 1, 2002 Fred Gleeck
Posted in Articles