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  • Maintenance and Tools of the Trade
    Complaint from customer that door won't open: money lost in repeat business. Complaint from customer that roof is leaking: lost referrals. Complaint from customer that gate won't open or is stuck: lost money in shortened rental. Having the right tool to take care of the ...More
    July 1, 2002 David Fleming
    Posted in Articles
  • The Northwest, Round Two
    This month's travels take us to the Northwest United States, a fast-growing area of the country with an active self-storage market. Let's hear what our local experts have to say about their respective cities and regions. Joining us in this survey are our Northwest brokers: ...More
    July 1, 2002 Michael L. McCune
    Posted in Articles
  • Build a Retail Plan
    For the last 20 years, I've been involved in developing retail products, merchandising programs and displays for the package-shipping industry. As a relative newcomer to self-storage, I've been able to make some observations and draw some conclusions about where retailing ...More
    July 1, 2002 Roy Katz
    Posted in Articles
  • Marketing Made Easy
    As an industry, self-storage has witnessed incredible growth in the last decade. This expansion has necessitated the need for more sophisticated marketing and sales/advertising plans to stay competitive. Without physically and strategically upgrading older, ...More
    July 1, 2002 Anne Ballard
    Posted in Articles
  • Facility Maintenance and Remodeling
    Retailers know the importance of keeping their stores looking fresh and well-maintained. If competition is nibbling at your occupancy levels, it may be time to consider a facelift before it takes a bigger bite. In the retail market, it is not uncommon for a store owner to ...More
    July 1, 2002 RK Kliebenstein
    Posted in Articles
  • Increase Productivity Through Computer Networks
    What if your staff could simultaneously answer questions, process payments and perform tenant move-ins? What if you could manage your payment specials, change rental rates and modify company policies from one centralized location? The vast majority of self-storage ...More
    July 1, 2002 Doug Carner
    Posted in Articles, Technology
  • Janus International Corp.
    Janus ~ Roman god of passage, of doorways (januae), archways (jani), and of beginnings and endings. When searching for a name for his new company, David Curtis knew he wanted something different. "I wanted a name that meant something, a word that was translatable into every ...More
    July 1, 2002 Amy Campbell
    Posted in Articles
  • mudslinging
    I JUST RETURNED FROM THE SAN FRANCISCO BAY AREA, where I spent a rather decadent several days shopping for vintage clothing, eating gnocchi in North Beach, camping among Red Woods and sipping my way through Napa Valley. While in the town of Calistoga, I decided to take the ...More
    July 1, 2002 Teri L. Lanza
    Posted in Articles
  • Vivilon Coatings Inc.
    How many times have you heard the business maxims "You never get a second chance to make a first impression" or "Image is everything"? We accept these statements' validity because they confirm our own experiences of making quick judgments about businesses based solely upon ...More
    July 1, 2002
    Posted in Articles
  • Thanks for a Job Well Done
    I have been fortunate enough to write articles for Inside Self-Storage over the past several years, and this month I would like to use this column to acknowledge and praise a set of managers who work for me at Affordable Self Storage in Pacheco, Calif. Kevin and Louise ...More
    July 1, 2002 Pamela Alton
    Posted in Articles
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