• Speaking of Sales: Breaking the Rules
    I knew it was going to happen. It was Christmas Eve, and I went into the office to get caught up. Something also told me we’d be getting a call (or several) from a client facility, where there’d be an anxious renter facing a lockout situation. It happens frequently: Someone ...More
    March 1, 2008 Tron Jordheim Posted in Articles
  • Avoid Legal Exposure in 2008
    During 2007, operators learned they are prime targets for claims that would not have been brought against them five years ago. Increasing numbers of operators are being sued in court, or have claims against them through arbitration groups, Better Business Bureau mandatory ...More
    March 1, 2008 Jeffrey Greenberger Posted in Articles, Legal Issues
  • Real Estate Roundup: The Northeast States
    This month, our roundtable of broker experts gathered to discuss the state of self-storage real estate in the Northeast. Let’s hear what they have to say about their respective cities and regions. Our panel includes: Guy Blake, Upstate Commercial Group, Kingston, N.Y.; ...More
    March 1, 2008 Michael L. McCune Posted in Articles, Real Estate
  • Recovering From Facility Fire
    Metal buildings and concrete pads are key ingredients of many self-storage facilities. Some owners believe their facility could not, and will not, sustain a loss from fire because metal doesn’t burn and the concrete pad can’t be damaged. While we wish this were true, it’s ...More
    March 1, 2008 Randy Tipton Posted in Articles
  • Warding Off a Wrongful Sale
    It’s been some time since the self-storage industry has seen a large judgment against a facility owner. But the recent appellate decision in the case of Barshak v. American Equity Insurance Co. has jolted the industry to recognize the risks of a wrongful foreclosure sale of ...More
    March 1, 2008 Scott Zucker Posted in Articles, Legal Issues
  • Art of Marketing: How to Start a Feeding Frenzy for Self-Storage
    Gary Halbert, the guru of marketing and copywriting, taught me many lessons over the years. In this article, I’m going to teach you the most profitable one, and show how it increases profit and occupancy immediately. It only works if you follow the steps. Imagine for a ...More
    March 1, 2008 Derek M. Naylor Posted in Articles, Marketing
  • Professional Liability Insurance
    Insurance professionals are often asked about professional-liability insurance by self-storage operators. The purpose of this coverage is simple: to keep you out of trouble and in business. In more technical terms: In your position as a storage operator or manager, you may ...More
    March 1, 2008 Mike Gong Posted in Articles
  • The Importance of a Crystal-Clear Lease
    The storage industry, particularly in densely populated areas, often uses hybrid rental agreements that give rise to legal issues and can be very costly to an owner. Ambiguous lease clauses can provide a predicate for a tenant’s overcharge claims, or defenses against an ...More
    March 1, 2008 Melvyn B. Ruskin and Eric C. Rubenstein Posted in Articles, Legal Issues
  • Coverage for Limited Pollution Removal
    In the business of self-storage, operators are like landlords who rent storage units instead of living space. What a tenant puts into his unit is not the operator’s concern—unless those contents violate certain contractual limitations and conditions. Self-storage owners are ...More
    March 1, 2008 Michael Rice Posted in Articles
  • Preventing Discrimination Suits
    There are many circumstances under which a self-storage operator can choose not to rent a unit to an individual. Of course, the exposure to the operator could be enormous if the necessary safeguards aren’t instituted prior to the “refusal.” Your rental procedures and ...More
    March 1, 2008 Kenneth M. Piken Posted in Articles, Legal Issues