• Coverage for Limited Pollution Removal
    In the business of self-storage, operators are like landlords who rent storage units instead of living space. What a tenant puts into his unit is not the operator’s concern—unless those contents violate certain contractual limitations and conditions. Self-storage owners are ...More
    March 1, 2008 Michael Rice Posted in Articles
  • Preventing Discrimination Suits
    There are many circumstances under which a self-storage operator can choose not to rent a unit to an individual. Of course, the exposure to the operator could be enormous if the necessary safeguards aren’t instituted prior to the “refusal.” Your rental procedures and ...More
    March 1, 2008 Kenneth M. Piken Posted in Articles, Legal Issues
  • Manager's Memo: Service Starts at the Signature
    As managers, we’re always focused on drawing customers to our business to rent units. We obsess about marketing strategies to lure potential customers to pick up the phone and call; we practice our phone skills to sound personable and trustworthy; and we go to great lengths ...More
    March 1, 2008 Mel Holsinger Posted in Articles
  • Extra Space Storage to Present at Citi 2008 Global Property CEO Conference
    Kenneth M. Woolley, chairman and CEO of Extra Space Storage Inc., will participate in a roundtable presentation at the Citi 2008 Global Property CEO Conference in Palm Beach, Fla., March 5. ...More
    February 29, 2008 Posted in News
  • The Big Storage Wiki
    So a gentleman by the name of Marc Goodin recently e-mailed our news center to let us know he had launched a new website to serve as a resource to self-storage owners: www.thebigwiki.com/self_storage_profits. "The big wiki?" I thought. What the heck is that? Turns out it's ...More
    February 28, 2008 Teri Lanza Posted in Blogs
  • SMD Software, ADS Partner to Provide Certified Mail Solution
    SMD Software has partnered with ADS to provide self-storage operators who use SiteLink Web Edition with Certified Mail solutions. ...More
    February 27, 2008 Posted in News, Technology
  • Your Opinion Counts
    I’m back on my new favorite topic: the online forum, that fun, frisky format for discussion, debate and dialogue. (I also seem to be in an alliterative mood today.) Anyway, ISS would like to start a new section in the magazine including quotes and thoughts from you, the ...More
    February 27, 2008 Elaine Foxwell Posted in Blogs
  • Virgo Publishing Acquired by Arlington Capital Partners
    Virgo Publishing, parent company of Inside Self-Storage, has been acquired by Arlington Capital Partners, a Washington, D.C.-based private-equity fund. ...More
    February 26, 2008 Posted in News
  • Get in the Web Game
    I recently wanted to learn more about a small company, so I did my usual Internet search. Nothing came up. I wasn’t terribly surprised, knowing it to be a mom-and-pop operation, but then again, I was. If you’re in the business of needing business, then why would you ...More
    February 26, 2008 Drew Whitney Posted in Blogs
  • Mobile Mini to Merge With Mobile Storage Group
    Portable-storage providers Mobile Mini Inc. of Tempe, Ariz. and Mobile Storage Group Inc. of Glendale, Calif., have entered a definitive merger agreement. ...More
    February 26, 2008 Posted in News