Inside Self-Storage

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Georgia Governor Signs New Lien Law

Earlier this month Georgia Gov. Nathan Deal signed into law Senate Bill 61, an amended self-storage lien-law bill that updates the state’s ...read more

Safety Hazards and Bodily Injuries

As one of their many tasks, self-storage operators must guard against accidents that can occur on the property to tenants, visitors and staff. ...read more

What Do Customers Think About You?

If you’ve never offered a survey to your self-storage tenants, now’s the time to try it. Surveying your customers can be an excellent way to gauge ...read more

Do You Keep a ‘Do Not Rent To' List?

See what Self-Storage Talk members have to say about keeping a "do not rent to" list of problem past tenants, the criteria used to make the list and ...read more

Maximizing Your Sales Program DVD and Workbook

In this powerful training session, you'll discover better ways to educate customers about storage, set yourself apart from competition, generate more ...read more

Latest Headlines

Set 'Em Up and Sell 'Em On: Euro Self-Storage

When referring to self-storage, the phrase "set 'em up and sell 'em on" makes the whole business sound so simple. Last year's acquisition of Aardvark Self Storage Ltd. and Rent-A-Space by Mentmore PLC demonstrated the "sell-out" most dream of may have been oversold. But the ...More
June 1, 2003 Andrew Donaldson
Posted in Articles, Development
Self-Storage Security

There are many elements to self- storage security. you can address them separately, but the key to a successful strategy is recognizing how these elements work together. Your goal should be to create a visibly secure environment that reassures renters and prospects and ...More
June 1, 2003 Rich Morahan and Christopher Shope
Posted in Articles, Technology
confession

I can't believe I'm about to admit this. Some of you will want my head on a platter. But I have to be honest: When it comes to self-storage security, I'm a doubting Thomas. But I didn't know that until recently. Let me explain. My significant other and I just made a dream ...More
June 1, 2003 Teri L. Lanza
Posted in Articles
The Future of Access Control

When choosing a self-storage facility, prospective customers review a number of features and options. For most, the final decision is not only influenced by rental rates. Especially during recent times, security is paramount. Knowing this, self-storage facility managers and ...More
June 1, 2003 Doug Luciani
Posted in Articles
European Self-Storage: Climb on the Bandwagon

In 1999, studies revealed that for the European self-storage market to reach a facility-saturation rate equal to just 50 percent of that in the United States, 18,865 self-storage facilities needed to be built in Europe within 20 years. This means building 2.6 facilities a ...More
June 1, 2003 Cesara Carcano
Posted in Articles, Development
Computer Input and Output

Keyboards, mice, printers... It's not exactly riveting dinner conversation, is it? Au contraire! New technological products on the market include keyboards that reduce hand fatigue, read driver's licenses and credit cards, or have an integrated trackball. Wireless ...More
June 1, 2003 Doug Carner
Posted in Articles, Technology
The ABCs of Video Surveillance

It's 2 a.m. Your storage site is closed and your manager is asleep. At one end of the property, an intruder has climbed your fence. Before he can reach the first unit, a siren sounds, floodlights illuminate, an armed response is on its way, and a video record of the entire ...More
June 1, 2003 Doug Carner
Posted in Articles, Technology
Gates and Perimeter Fencing

Gates and perimeter fencing are some of the most important components of a well-designed self-storage site. In most cases, they are the first things your drive-by customer will see and, therefore, make an impression. When used correctly, they add beauty and attract the eye ...More
June 1, 2003 John Fogg
Posted in Articles
Employee Dishonesty

Most storage owners would like to think their employees are loyal, trustworthy, honest and dedicated to the self-storage business. Unfortunately, temptation, greed, social issues and financial pressure can put some in a position to potentially betray their employers. Even ...More
June 1, 2003 Amy Brown
Posted in Articles
Managers' Social Clubs

I want to tell you about a great concept recently shared with me by the manager of a self-storage facility in the Moreno Valley of Southern California. This unusual philosophy of management has helped keep all the facilities in the area full and otherwise successful. The ...More
June 1, 2003 Pamela Alton
Posted in Articles