• How Well Do You Know Your Tenants?
    This column is for the purpose of providing general legal insight to the self-storage field and should not be substituted for the advice of your own attorney. At first glance, the topic of this column may not seem like my normal fare. This one is more of a suggestion. But ...More
    December 1, 2003 Jeffrey Greenberger
    Posted in Articles
  • As People Keep Moving
    A Resent association press story in the Wall Street Journal reported “262.4 million people, five years or older, move to a new address in the last five years of the 20th century." Twenty-five percent of those people moved within the same county. The same article quotes ...More
    December 1, 2003 Jim Chiswell
    Posted in Articles
  • SouthData Inc.
    “Self-storage is the hottest thing we have going,” says Rick Hunter, national sales manager for document-production company SouthData Inc. Entering the industry just over a year ago, the company experienced 30 percent growth in sales last year and an additional 30 percent ...More
    December 1, 2003 Elaine Foxwell
    Posted in Articles
  • Think Positive
    Many people go to work each day unable to absorb all the events that occur. We often run on autopilot. Our first and only goal is to cover as much as possible and get through the day. It is no wonder our society is pressured for time, overstressed and exhausted. One of the ...More
    December 1, 2003 Trina Van Alstine
    Posted in Articles
  • The Interview Process
    Most self-storage owners and operators have had to hire for a position at one time or another. We all know the drill. You effectively get the word out that your organization is hiring, and you end up with a stack of résumés and applications to pour through. But this is ...More
    December 1, 2003 Raymond E. McRae
    Posted in Articles
  • Deans & Homer
    A customer comes into your office complaining about water leaking into his storage space and leaving him with damaged property. How do you respond? Do you say something like, “We sure hope you have insurance on your stored property, because the rental agreement makes it ...More
    November 1, 2003
    Posted in Articles
  • Working With The Appraiser
    The intent of this article is to offer some suggestions to the owner who is preparing to have his facility appraised to ensure a proper valuation. The appraisal process is relatively simple. Many years ago, an appraiser could simply state the value conclusion, and it wasn’t ...More
    November 1, 2003 Ray Wilson
    Posted in Articles, Finance
  • Applying for a New Manager Position
    Each and every day, self-storage manager résumés cross my desk. As a director of manager placement, one of my duties is to oversee the staff that places managers at storage facilities nationwide. I receive about 20 to 30 résumés a week from managers looking to make a change ...More
    November 1, 2003 Larry Truitt
    Posted in Articles
  • Choosing and Working With Your Lender
    Few partnerships are more important to business owners than those with their lending institutions and the lenders who represent them. When the partnership is working well, it’s the proverbial win-win for both. When it’s not, it’s a painful pairing. So how does the astute ...More
    November 1, 2003 Scott Weissmann
    Posted in Articles, Finance
  • In The Shadow Of $
    “Business? It’s quite simple. It’s other people’s money.”—ALEXANDRE DUMAS THE YOUNGER “Money is the seed of money, and the first guinea is sometimes more difficult to acquire than the second million.”—JEAN JACQUES ROUSSEAU We like to believe we have appreciation for the ...More
    November 1, 2003 Teri L. Lanza
    Posted in Articles, Finance