Inside Self-Storage

FEATURES

Georgia Governor Signs New Lien Law

Earlier this month Georgia Gov. Nathan Deal signed into law Senate Bill 61, an amended self-storage lien-law bill that updates the state’s ...read more

Safety Hazards and Bodily Injuries

As one of their many tasks, self-storage operators must guard against accidents that can occur on the property to tenants, visitors and staff. ...read more

The Danger of One Bad Apple

Commonly used self-storage terms like “free” or “secure” may seem innocent, but all it takes is one bad apple—a disgruntled customer with an ax to ...read more

Do You Keep a ‘Do Not Rent To' List?

See what Self-Storage Talk members have to say about keeping a "do not rent to" list of problem past tenants, the criteria used to make the list and ...read more

Maximizing Your Sales Program DVD and Workbook

In this powerful training session, you'll discover better ways to educate customers about storage, set yourself apart from competition, generate more ...read more

Latest Headlines

Self-Storage REIT CubeSmart Honored for Contact Center, Customer Service

CubeSmart, a self-storage real estate investment trust (REIT), received three gold Stevie Awards for Sales & Customer Service during a banquet ceremony on Feb. 25 in Las Vegas. The company was given the top prize for Contact Center of the Year, Award for Innovation in ...More
March 8, 2013
Posted in News
Deflecting Self-Storage Distractions with Time-Management Tools

Guest blogger Matthew Van Horn knows how chaotic any five-minute span can be for any self-storage manager, owner or investor. In a quest to find a solution to his own project- and time-management challenges, he recently tested two software applications to help keep him ...More
March 7, 2013
Posted in Blog, Management
Uncle Bob’s Self Storage Partners with Pro Hockey Team for ‘Uncle of the Year’ Contest

Uncle Bob's Self Storage, the operating brand of Sovran Self Storage Inc., has again partnered with the Syracuse Crunch, a minor league hockey team, to sponsor the team’s fan-driven "Uncle of the Year" contest. ...More
March 7, 2013
Posted in News, Marketing
Pro Cycling Team Sponsored by SmartStop Self Storage Names 2013 Riders

The professional cycling team sponsored by SmartStop Self Storage, the retail brand for Strategic Storage Trust Inc., has named its roster for the 2013 season. Among the riders on this year’s SmartStop-Mountain Khakis Professional Cycling Team is Canadian national criterium ...More
March 7, 2013
Posted in News, Marketing
Ideal Shield Offers Plastic Column Wraps for Self-Storage and Other Industries

Ideal Shield, a provider of column wraps, bollard covers and other facility-maintenance and -protection products for self-storage and other businesses, if now offering a thick plastic column wrap as part of its product line. ...More
March 7, 2013
Posted in News
Westy Self Storage in NJ Supports Local Book Sale for Women’s Scholarships

Now through April 2, Westy Self Storage in Chatham, N.J., is serving as a donation-collection site for the Summit College Club annual book sale, providing free use of a storage unit for related donations. The book sale itself, April 16-21, will raise funds to provide ...More
March 7, 2013
Posted in News, Management
Why Me?! Self-Storage Pros Share Strategies for Handling Troublesome Tenants and Other Crazy Stuff

Whether it’s being screamed at by a tenant, needing to discipline a customer or discovering a tenant living in a unit, there are some days when self-storage operators may wonder, “Why me?!” What should you do when these difficult situations arise? Industry professionals ...More
March 7, 2013
Posted in Galleries, Management
Self-Storage Operator Gotham Mini Storage Launches ‘Most Cramped Space’ Photo Contest

Gotham Mini Storage, a new self-storage facility in Manhattan, N.Y., has launched “NYC’s Most Cramped Space Contest” on its Facebook page, inviting New Yorkers to post pictures of their most cramped living spaces. Selected winners will win up to a year of storage from ...More
March 6, 2013
Posted in News, Management, Marketing
StorageAhead Launches Online Space Calculator for Self-Storage Customers

StorageAhead, a provider of online-marketing services for the self-storage industry, has launched a space calculator to help self-storage customers determine which unit size they will need to store their belongings. Users can select shapes and sizes for various furniture ...More
March 6, 2013
Posted in News
StorageMart Self-Storage Awards $5K in Student Scholarships for Spring Semester 2013

StorageMart, a self-storage company with more than 130 locations across the United States and Canada, has rewarded five students with $1,000 checks as part of the company’s ScholarSmarts program. Recipients were chosen from nearly 400 essay responses. ...More
March 5, 2013
Posted in News