Inside Self-Storage

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REITs Release 1Q 2013 Financial Results

The four U.S.-based self-storage real estate investment trusts (REITs)—CubeSmart, Extra Space Storage Inc., Public Storage Inc. and Sovran Self ...read more

Important Facility-Safety Practices

One of the basics of operating a successful self-storage facility is ensuring it's crime-free and safe for staff and tenants. By incorporating these ...read more

What Do Customers Think About You?

If you’ve never offered a survey to your self-storage tenants, now’s the time to try it. Surveying your customers can be an excellent way to gauge ...read more

How Do You Fill Up a New Self-Storage Facility?

An investor strongly considering self-storage wants to know the best ways to fill up a new self-storage facility. Join fellow Self-Storage Talk ...read more

Maximizing Your Sales Program DVD and Workbook

In this powerful training session, you'll discover better ways to educate customers about storage, set yourself apart from competition, generate more ...read more

Latest Headlines

Arizona, Maine Self-Storage Associations to Host Annual Conferences in May 2013

The Arizona Self Storage Association (AZSSA) and the Maine Self-Storage Association (MeSSA) have announced details for their annual conferences next month. AZSSA will celebrate its 15th anniversary during its 2013 conference and tradeshow, on May 14-15, at the Wild Horse ...More
April 8, 2013
Posted in News
2013 Self-Storage Software Showcase: 10 Industry Suppliers Share Product Features and Benefits

Ten of the self-storage industry's most popular providers of facility-management software share information on their flagship products, the software's best features, training, upgrades, tech support and more. ...More
April 8, 2013
Posted in Galleries, Management, Technology
Running Your Self-Storage Facility From Your iPhone: Tips From a Pittsburgh Facility Owner

A founder and owner of City Center Self Storage in Pittsburgh shares the top five ways he and his partners and facility managers use iPhones to provide excellent customer service and make day-to-day management easy. ...More
April 6, 2013
Posted in Articles, Management, Marketing, Technology
PhoneSmart Self-Storage Call Center to Make April Donations to Kure It Cancer Research

PhoneSmart, an off-site sales and reservation center for the self-storage industry, will donate 10 cents for each customer lead or reservation it generates this month, up to $1,250, for Kure It Cancer Research, a nonprofit dedicated to funding kidney and other cancer ...More
April 5, 2013
Posted in News
Southern Self Storage Acquires Facility in Port Richey, FL

Southern Self Storage, which operates 21 facilities in Florida, recently purchased Embassy One U-Store in Port Richey. The 52,000-square-foot facility was constructed in 2008 and offers indoor and outdoor units and computerized gate access. ...More
April 5, 2013
Posted in News, Real Estate
Solving the Mystery of Self-Storage Market Demographics

How much do you know about your current self-storage tenants? Do you know your percentage of female customers, how payment habits correlate to length of stay, or the real worth of your small-unit tenants? Guest blogger Jim Chiswell says there are countless data points of ...More
April 5, 2013
Posted in Blog, Management, Marketing
World Class Capital Group Acquires 5-Facility Portfolio from Self-Storage REIT

World Class Capital Group (WCCG), an Austin, Texas-based real estate investment firm, has purchased a five-property portfolio from an undisclosed publicly traded self-storage real estate investment trust (REIT). Four of the facilities are in Houston and one is in ...More
April 4, 2013
Posted in News, Real Estate
TCL Media Group Launches Virtual Self-Storage Online Auction Website

TCL Media Group, a developer of websites focused on self-storage auctions, has launched VirtualStorageAuction.com, a free listing service for self-storage lien sales. Units can be listed by storage facilities, auctioneers or private sellers, and bidders can use the site to ...More
April 4, 2013
Posted in News, Legal Issues
Greenbox Self Storage Plans Two Environmentally Friendly Facilities in Downtown Denver

Focus Property Group, a Colorado-based real estate investment and development company, will build two more environmentally friendly Greenbox Self Storage facilities in downtown Denver later this year. The company opened its first facility in January in Denver’s River North ...More
April 4, 2013
Posted in News, Construction, Development
Keep Your Eye on the [Self-Storage] Asset: Maintaining Property Value in a Challenging Economy

Great customer service and curb appeal are a must to distinguish a self-storage facility from its competition. Begin this rental season with a good site assessment that examines the property from the viewpoint of tenants, potential buyers and asset management. ...More
April 4, 2013 By Linnea Appleby
Posted in Articles, Management