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  • Daily Facility Maintenance
    Daily Facility MaintenanceThe key to meeting expectations and keeping customers' business By Tom Berlin Americans are becoming more sophisticated. Starbucks and other coffee shops have educated us on the sundry ways to enjoy coffee. The Internet has connected us to an ...More
    October 1, 2000 Tom Berlin Posted in Articles
  • Marketing Leprechaun?
    Marketing Leprechaun?No, silly, it's lexicon By Harley Rolfe A baffling aspect of marketing is the absence of specific language or terminology to discuss it. Even sports have a technical language all their own. But marketers use common language--just plain, everyday words ...More
    October 1, 2000 Harley Rolfe Posted in Articles
  • How to Value, Price and Sell Your Facility
    How to Value, Price and Sell Your FacilityA self-storage cheat sheet By Burt Gay Net-Operating Income Determines Value As with any other investment, the value of your self-storage facility depends upon its income--not its number of units or even its square footage. If you ...More
    October 1, 2000 Burt Gay Posted in Articles
  • Automatic Credit-Card Payments
    Automatic Credit-Card PaymentsTo take or not to take them... that is the question By Pamela Alton When a tenant first rents a unit from us, we often ask if he would like to pay his rent automatically each month by credit card. If he says "yes," we proceed to have ...More
    October 1, 2000 Pamela Alton Posted in Articles, Finance
  • Priceless
    Priceless Welcome mat for the front door: $8. Plant for the office counter: $12. A box of personalized pens, complete with your facility name, to distribute to prospective tenants: $300. Framing your first dollar earned: Priceless. We've all seen the popular MasterCard ...More
    October 1, 2000 Teri L. Lanza Posted in Articles
  • Hmmm...Hmmm... Records Management?
    Hmmm...Hmmm... Records Management?Deciding if it's a business for you By Cary F. McGovern Over the past few years, I have consulted with more than 200 self-storage operators concerning records management, which has had broad appeal with this industry. I receive at least a ...More
    October 1, 2000 Cary F. McGovern Posted in Articles
  • Space-Age Designs, Part II
    Space-Age Designs, Part IIBuilding self-storage for a new era By Victor Lopez The following is part two of a two-part series on the evolution of self-storage design and site-plan considerations for a new era. As you may recall from reading part one of this series, the ...More
    October 1, 2000 Victor Lopez Posted in Articles
  • Rev Up Those Search Engines
    Rev Up Those Search EnginesMore tips for marketing on the Internet By Michael Zervas Bigger is not necessarily better in the case of the World Wide Web. As the web continues to grow at a rate beyond all expectations, it is becoming increasingly challenging for those of us ...More
    October 1, 2000 Michael Zervas Posted in Articles
  • 'PerfectioNist' Heritage Defines Seattle-Tacoma Box Co.
    'PerfectioNist' Heritage Defines Seattle-Tacoma Box Co. By Barry Morris With today's "new economy" dominated by businesses rooted in technology and other 20th-century breakthroughs, firms with origins in the 19th century and earlier are becoming increasingly ...More
    September 1, 2000 Barry Morris Posted in Articles
  • Thoughts From the Road
    Thoughts From the Road By Jim Chiswell This past summer provided me many unique opportunities. My consulting work, along with some personal travel, gave me the chance to criss-cross America's Heartland, mostly by car. The highways of Pennsylvania, Ohio, Indiana, Illinois ...More
    September 1, 2000 Jim Chiswell Posted in Articles