This site is part of the Global Exhibitions Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.


  • ISS Scholarship Winners
    The Inside Self-Storage Scholarship Program encourages educational pursuits and rewards the hard work of students closely affiliated with self-storage. Entrants are required to work in the industry or have immediate family members employed by self-storage or related ...More
    May 1, 2006 Elaine Foxwell Posted in Articles
  • Inside Self-Storage Magazine: Storage Pros
    Storage Pros, West Seneca, N.Y. When the temperature is below freezing, snow is 3 feet deep and the wind chill is 10 F, think of the luxury of driving into a toasty storage building to load or unload goods. That’s the glory of renting units at Storage Pros in West Seneca, ...More
    May 1, 2006 Elaine Foxwell Posted in Articles
  • Before the Crash
    Given time, all computers fail. They may run for years without a hiccup or may crash within months of purchase. You can protect yourself by copying and storing data in a safe place. Many businesses don’t want to spend the money or time to properly protect data, but given ...More
    May 1, 2006 Tredd Barton Posted in Articles, Technology
  • Kiosks Kick Up Self-Service
    The first U.S. self-service kiosk was installed in 1971 at the Citizens & Southern National Bank in Atlanta. Now every bank has an automated teller machine. Last year, ATMs numbered more than 396,000 in the United States alone. After Sept. 11, 2001, the airline industry ...More
    May 1, 2006 Curtis Sojka Posted in Articles, Technology
  • Do You Process Credit Cards the Old-Fashioned Way?
    Processing credit card transactions through a conventional retail merchant account could be costing your storage business in unnecessary fees and putting your business and customers’ security at risk. Many credit card transactions in the storage industry are not ...More
    May 1, 2006 Claudia Miller Posted in Articles, Finance, Technology
  • The Changing World of Software
    Over the last few years, many operators upgraded from DOS to Windows programs. New technology brought better electronic billing options; stores became more retail-oriented; users started to systematically collect marketing data; and most operators have Internet access and a ...More
    May 1, 2006 Markus Hecker Posted in Articles, Technology
  • Sales Strategies: Transform Tenants Into Raving Fans
    Can you increase sales by providing better customer service? Is it possible to turn your renters into raving fans? Yes, you can create devotees through incredible service. A solid fan-base will increase rentals and improve your referral program. If fact, you can decrease ...More
    May 1, 2006 Brad North Posted in Articles
  • Like a Rock
    It’s probably the question I hear most when talking with prospective customers: “With all the different software programs on the market and the varying prices, how do I know which one to buy?” The array of choices can seem overwhelming. But don’t fret; with a few basic ...More
    May 1, 2006 Michael Kelley Posted in Articles, Technology
  • Records Management: 12 Steps to a Business Model
    The first step in starting a business is developing the plan, the cornerstone of which is the business model. Just as self-storage ranges from mom-and-pop operations to multimillion-dollar chains, records storage centers vary in type and style. Your business model needs to ...More
    May 1, 2006 Cary McGovern Posted in Articles, Finance
  • Speaking of Sales...
    You’ve spent a lot of time, effort and money to get someone to call you on the phone or visit your facility. When a prospect walks in, you want to see your investment pay off. But what if the person just isn’t ready to rent a unit? In this case, you should have a fallback ...More
    May 1, 2006 Tron Jordheim Posted in Articles