• On the Bright Side
    Opportunities of All Kinds By Jim Chiswell Do you send a welcome/thank-you letter to all of your new customers? It’s a simple task, one that can be automatically handled by most self-storage management software programs. If you don’t, keep in mind the underlying purpose of ...More
    June 1, 2004 Jim Chiswell Posted in Articles
  • Fate of the U.K. Self-Storage Market: Residential
    Summer is here and, as a self-storage operator, you should be enjoying some of your best months of the year. This is the season when our residential customers are the most prolific.This summer, in Ireland, Italy, Spain, the United Kingdom and other countries, business could ...More
    June 1, 2004 Andrew Donaldson Posted in Articles
  • A Tale of Two Industries
    The Sleeping Giant Awakes By Cary F. McGovern Who is the “Sleeping Giant” of records management? Is it a large company like Iron Mountain, Recall or Crown? Not at all. It may be the most unlikely competitor: a new breed of investor who understands the nature of the ...More
    June 1, 2004 Cary F. McGovern Posted in Articles
  • What Are You Offering?
    Issues of Truck Rental By Jeffrey Greenberger Many self-storage operators offer the use of a truck at move-in as an incentive to prospective tenants. There are certain pitfalls and issues of which owners should be aware before deciding to offer this service. This column ...More
    June 1, 2004 Jeffrey Greenberger Posted in Articles
  • A Surprise Location
    A Surprise Location Janus International Corp’s West-Coast operation exceeds hopes By Elaine Foxwell Janus International Corp.’s West-Coast operations has experienced such significant growth that it increased its workforce fourfold. Janus, a Temple, Ga.-based manufacturer of ...More
    June 1, 2004 Elaine Foxwell Posted in Articles
  • Ice to Eskimos
    ... Ice to Eskimos By Tron Jordheim You’ve heard it said about a salesperson: “He can sell ice to Eskimos.” Usually, we take this to mean the person is so good at persuasion, so hypnotically dazzling, that he can sell people things they don’t need. The quote is usually ...More
    June 1, 2004 Tron Jordheim Posted in Articles
  • Store Softly and Carry a Big...
    Store Softly and Carry a Big... I recently acquired a new employee who has been extremely proactive in learning as much as she can about the self-storage business. We spent one afternoon discussing trends in the industry and the politics of storage development. Then the ...More
    June 1, 2004 Teri L. Lanza Posted in Articles
  • Inside Self-Storage Magazine 06/2004: Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com.  Q: I own a facility in Nebraska and am having the biggest problem with people ...More
    June 1, 2004 Posted in Articles, Development, Technology
  • Beating the Bad Guys
    Beating the Bad Guys Keep them from breaking—and moving—in By Grady Carlson Drug labs, chop shops, explosives...In 2004, self-storage security means a lot more than keeping the bad guys from breaking in. It also means keeping them from moving in. To do both, you need ...More
    June 1, 2004 Grady Carlson Posted in Articles
  • Surveillance Tapes: Maintenance, Retention and Backup
    Surveillance Tapes: Maintenance, Retention and Backup By Amy Brown In addition to access controls and alarm systems, self-storage owners are increasing their use of video surveillance for added security and protection. Surveillance cameras can ensure the safety of staff and ...More
    June 1, 2004 Amy Brown Posted in Articles