• Inside Self-Storage Magazine 06/2001: Generating Referrals
    Generating ReferralsAn inexpensive way to acquire new customers By Fred Gleeck By far, the cheapest customer to recruit is the repeat customer. A very close second is the referral customer. The reason the referral customer is so inexpensive is his low "cost of ...More
    June 1, 2001 Fred Gleeck Posted in Articles
  • Inside Self-Storage 06/2001: Wireless 'Issues' That Sell Records Management
    Wireless 'Issues' That Sell Records Management By Cary McGovern An issue is "something that should be considered" within a customer's records-management program. It is not always a problem--it could be a pointer or indicator of a problem. It is a key to resolving ...More
    June 1, 2001 Cary McGovern Posted in Articles
  • The Criminal
    The Criminal My father, who lives on the East Coast, comes to visit me in Phoenix each spring, just before the temperature skyrockets. He enjoys hiking about the Superstition mountains, sunning himself by the pool and taking day trips to Sedona or Lake Mead. But mostly, he ...More
    June 1, 2001 Teri L. Lanza Posted in Articles
  • Inside Self-Storage Magazine 06/2001: Avoiding Manager Burnout
    Avoiding Manager Burnout By Pamela Alton One of the biggest problems I see operators and managers experiencing at their facilities is employee burnout, which occurs especially in resident managers, since they not only work at the facility but live there. When a manager ...More
    June 1, 2001 Pamela Alton Posted in Articles
  • Inside Self-Storage Magazine 06/2001: Security From the Inside Out
    Security From the Inside Out By David Fleming Inside Self-Storage has dedicated this month's issue to the topic of security. You will be reading about the latest technology. There will be advertisements for everything from computer-controlled access gates to video ...More
    June 1, 2001 David Fleming Posted in Articles
  • Digital Video Surveillance
    Digital Video SurveillanceNew visual technology means better protection for you By Tom Chmielewski It can ruin a perfectly good day. You drive up to your self-storage facility on an otherwise glorious morning, and there are the telltale signs left by an intruder: vandalism, ...More
    June 1, 2001 Tom Chmielewski Posted in Articles, Technology
  • Wireless Door Alarms
    Wireless Door AlarmsBy R.K. KliebensteinThe self-storage industry is always looking for a "better mousetrap." After careful consideration of the merits of individual door alarms, I went to the marketplace to get as much information as I could about the wireless version. ...More
    June 1, 2001 R.K. Kliebenstein Posted in Articles, Technology
  • Potential
    Paris, France By R.K. Kliebenstein I recently returned from the annual conference and tradeshow of the Self Storage Association of the United Kingdom and Europe, held in Brussels, Belgium. While on the east side of the "big pond," I met with clients in France to ...More
    June 1, 2001 R.K. Kliebenstein Posted in Articles, Development
  • Individual Unit Alarms
    Individual Unit AlarmsSecurity, revenue opportunities and a marketing advantage By Douglas Carner Is your self-storage facility secure? Are you sure? Any potential thief can rent a storage unit. This provides a convenient place for him to store goods he steals from other ...More
    June 1, 2001 Douglas Carner Posted in Articles
  • A-Lert Building Systems
    A-Lert Building SystemsProviding quality, service and performance A-Lert Building Systems, a division of Centurion Industries Inc., is a San Antonio-based manufacturer, supplier and erector of pre-engineered self-storage and commercial buildings. Bringing considerable ...More
    June 1, 2001 Posted in Articles