• Wizards of Ob (Overbuilding)
    WHEN DOROTHY GALE RUNS AWAY FROM HOME IN THE OPENING SCENE OF THE WIZARD OF OZ, SHE ENCOUNTERS PROFESSOR MARVEL, a benevolent charlatan who professes to see all in the gaze of his crystal ball. He foretells an illness befalling the famed Auntie Em, which prompts Dorothy to ...More
    January 1, 2003 Teri L. Lanza Posted in Articles
  • European Storage: Another Year, Another Opportunity (or Two)
    FORTUNATELY FOR ME, I'VE ALWAYS HAD A TWO-WEEK BREAK over the holidays, as my main business is not a retail operation such as a self-storage facility. So this festive period has always been a great relaxing fortnight, spending time at home with my family. During this time, ...More
    January 1, 2003 Andrew Donaldson Posted in Articles
  • Real Estate In 2003
    IT IS NOT OFTEN SOMEONE IN THE REAL ESTATE BUSINESS WILL OFFER A GUARANTEED PREDICTION OF THE MARKET, but here it is: It will be different from 2002! I realize this doesn't seem like much help in planning for the future, but if you spend 10 minutes reading the balance of ...More
    January 1, 2003 Michael L. McCune Posted in Articles
  • Legal Perspectives
    A question I am frequently asked by self-storage operators is what they should do if a tenant passes away. Before society became so litigious, I used to recommend having co-tenants, if possible, on each space. For example, if the person renting was married, he would name ...More
    January 1, 2003 Jeffrey Greenberger Posted in Articles
  • Winning the Pricing Game
    On a recent business trip, I accidentally left my razors at home and made a necessary stop at a convenience store. The same razors that would have cost $2.88 for a bag of 10 at Wal-Mart were $3.89 for three. What does this have to do with self-storage? It's a prime example ...More
    January 1, 2003 RK Kliebenstein Posted in Articles
  • Managers' Wages
    IN THE COURSE OF RUNNING MY BUSINESS, I SEE WHAT a lot of owners are offering their management staff in the way of base wages, bonuses and medical benefits. Let me say this: We have certainly come along way in the past 10 years. Back in the Dark Ages of self-storage, you ...More
    December 1, 2002 Pamela Alton Posted in Articles
  • Marketing Events and Entertaining
    OVER THE PAST THREE AND A HALF YEARS, MY HUSBAND, DAVID, and I have worked for an excellent company whose owner has shown us support in numerous ways. An owner should always be attentive to his managers' creative sides--some of us have great ideas, especially when it comes ...More
    December 1, 2002 Tina Fleming Posted in Articles
  • Hiring, Training and Retaining
    Hiring the best person for the job can be a difficult task when the budget for a salary only allows for cheese and crackers and you want to hire caviar. It is possible to achieve your objective and still stay within budget. But it will take considerable time and effort, ...More
    December 1, 2002 Tammy Ross Posted in Articles
  • Package Deals
    Everyone loves package deals because they provide extraordinary value and a feeling people are getting a better deal than everyone else. A storage facility can purchase a package that includes an entry-access keypad, exit keypad, management software, real-time integration, ...More
    December 1, 2002 Doug Carner Posted in Articles, Technology
  • Online Marketing Secrets
    THE WORLD WIDE WEB CAN BE A TREMENDOUS TOOL for self- storage owners. The problem is, there are a lot of misconceptions regarding how to use the Internet to market a storage facility. Here are some good ways to make the web work for you and your site. In the storage ...More
    December 1, 2002 Fred Gleeck Posted in Articles, Technology