• Customer Storage InsuranceHelp protect yourself against litigation
    Customer Storage InsuranceHelp protect yourself against litigation By David Wilhite Every self-storage facility owner/operator is subject to litigation from tenants who have suffered damage to their goods while in storage. Fortunately, our courts have generally held that ...More
    June 1, 2000 David Wilhite Posted in Articles
  • Thoughts From the Road
    Thoughts From the Road By Jim Chiswell I had the recent honor of speaking at the very first conference of the Illinois Self Storage Association (ISSA), which is now just over a year old. The association is off to a good start, with 70 owners/operators and vendor members. I ...More
    June 1, 2000 Jim Chiswell Posted in Articles
  • Who Wants to Just Persevere?
    Who Wants to Just Persevere? By Harley Rolfe Note: The views expressed in this column are not intended to represent the opinions of Inside Self-Storage or members of its staff. We invite any comments and will present them in a subsequent issue, if appropriate. Are there new ...More
    June 1, 2000 Harley Rolfe Posted in Articles
  • Door AlarmsThe hot new choice in security
    Door AlarmsThe hot new choice in security By Steve Cooper The bottom line is the bottom line in any business. In today's self-storage environment, security sells. Building a safer and more secure facility from the ground up, or upgrading an older site to better keep up with ...More
    June 1, 2000 Steve Cooper Posted in Articles, Technology
  • Locks: Just Another Ancillary?The true story on high-security locking devices
    Locks: Just Another Ancillary?The true story on high-security locking devices By Chris Shope High-security cylinders and padlocks have millions of usable combinations, and are available with or without master keying. The typical self-storage owner may think of padlocks and ...More
    June 1, 2000 Chris Shope Posted in Articles
  • Security and the Self-Storage EnvironmentHardware, software and other options
    Security and the Self-Storage EnvironmentHardware, software and other options By David Reddick Planning the security systems for your self-storage facility has become a rather complex task. The long and short of it is that there are a lot of choices and you will have unique ...More
    June 1, 2000 David Reddick Posted in Articles
  • The Disposable GenerationWho will be next year's self-storage customer?
    The Disposable GenerationWho will be next year's self-storage customer? By Shaun Ferguson I received a funny e-mail the other day that a university had supposedly sent out to professors to help them better identify with the incoming freshman class. After the initial humor ...More
    May 1, 2000 Shaun Ferguson Posted in Articles
  • Fine-Tune Your Management TrainingTurning your employees into ultra-sales people
    Fine-Tune Your Management TrainingTurning your employees into ultra-sales people By Rick Kaczmarek Whatever your involvement in the self-storage industry, you'll agree that the easiest way to improve performance at a specific property is to improve the effectiveness of the ...More
    May 1, 2000 Rick Kaczmarek Posted in Articles
  • Bangs and Whimpers
    Bangs and Whimpers In his famous poem, "The Hollow Men," T.S. Eliot sardonically notes how the world ends: "Not with a bang but a whimper." And so it does, when all the hubbub over Y2-chaos turned out to be little more than speculation and a few midnight ...More
    May 1, 2000 Teri L. Lanza Posted in Articles
  • Utilizing the WebMake this a 'banner' year for your business
    Utilizing the WebMake this a 'banner' year for your business By Michael Zervas, Michaels/Wilder Group Doing business without advertising is like winking at a girl in the dark. You know what you're doing--but nobody else does. Let's talk about turning on the Internet for ...More
    May 1, 2000 Michael Zervas, Posted in Articles, Technology