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  • Self-Storage Jargon
    Whether you already own a self-storage project or plan to make your first venture, knowing some key terminology is important to your success. You probably won’t find these definitions in a dictionary, yet they can be critical to effective communication and decision-making. ...More
    February 1, 2006 Mark Keys Posted in Articles
  • Retail Results: Taking a Chance on Self-Storage
    Like most of you, I look forward to industry tradeshows, which give me the chance to see old friends and associates and make new ones. These events also represent an opportunity to learn more about the business and the people who are making it grow as never before. For the ...More
    February 1, 2006 Roy Katz Posted in Articles
  • Serious Selling
    Eventually, almost every self-storage owner sells—it’s just a matter of when. Thinking through the following factors will help you determine how close you are to the moment of truth: Personal issues —Retirement, estate planning, partnership problems and divorce are just a ...More
    February 1, 2006 Michael L. McCune Posted in Articles
  • How Much Is a Facility Worth?
    A lot of self-storage owners want to know: “How much is my facility really worth?” Theoretically, the value of a property is the highest price a buyer is willing to pay in a competitive open market. But the question really has a two-part answer. The owner perceives one ...More
    February 1, 2006 Stephen Grossman Posted in Articles
  • Thoughts From the Road
    These days, even when you travel by plane, it’s often necessary to rent a car to reach your final destination. As I’ve traveled over the past 20 years, I’ve used Hertz vehicles. I’ll admit to some frustration with various fees, add-on taxes and other surcharges; but the ...More
    February 1, 2006 Jim Chiswell Posted in Articles
  • A Reason to Rejoice
    A Reason to Rejoice Generally speaking, February isn’t a month of great note. In fact, it’s rather dreary. What’s there to do in the wasteland of time between holidays? Past civilizations knew how to live right—they had a festival for almost every occasion. If we lived ...More
    February 1, 2006 Teri L. Lanza Posted in Articles
    Editor's Note: The following was excerpted with permission from Customer Loyalty: How to Earn It, How to Keep It, by Jill Griffin; Jossey-Bass Publishers; San Francisco; 1995. Once, The Road Less Traveled by psychiatrist M. Scott Peck was just another ...More
    February 1, 2006 Jill Griffin Posted in Articles
  • Supplier Spotlight: A-Lert Building Systems Inc.
    A-Lert Building Systems Inc., a supplier of pre-engineered building systems for self-storage and other industries, has 30 years of experience in the manufacture and installation of a wide range of structures. Products include single- and multistory buildings, standard and ...More
    February 1, 2006 Elaine Foxwell Posted in Articles
  • Motivating a Seller to ... Sell!
    The world of investing has its own etiquette to follow. As an investor, if you can present yourself as a professional, you’ll be taken more seriously by novice sellers and more respected by experienced ones. What you do you bring to the table that will motivate a seller to ...More
    February 1, 2006 RK Kliebenstein and John Michaels Posted in Articles
  • More Than a Smile
    Writer Kara Jill Stancell-Salazar (right) poses outside San Tan Self Storage in Chandler, Ariz., with her parents--the facility's managers-- Jack and Carolyn Stancell. The Stancells became managers last August, and have been setting a model example for customer service ever ...More
    February 1, 2006 Kara Jill Stancell-Salazar Posted in Articles