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    December rings in a season of celebration—as well as reflection upon our accomplishments and failures for the past year. At my company, we’re busy preparing the next annual budget, part of which addresses employee costs. With this comes the obligation of conducting employee ...More
    December 1, 2006 Mel Holsinger Posted in Articles
    Our roundtable of broker affiliates gathered to discuss storage in the Western United States. Panel members were asked to summarize the self-storage market in their areas: David Anderson, Lee & Associates, Carlsbad, Calif.; Richard Arnold, Arnold/Forcum & ...More
    December 1, 2006 Michael McCune Posted in Articles
    Business-records management has traditionally been provided in large cities, but over the past decade more entrepreneurs are offering the service in much smaller towns. Just how can self-storage operators in small cities tap into this profitable venture? Let’s take a look ...More
    December 1, 2006 Cary McGovern Posted in Articles
  • Products and Services
    If you have a product or service you would like featured in this section, e-mail detailed information and a high-resolution digital photo, if available, to Extreme CCTV High Performance CCDs and PTZ System Extreme CCTV releases its new M4 and MX4 ...More
    December 1, 2006 Posted in Articles
  • News
    Capco Celebrates 21st Year Capco Steel Inc., a nationwide steel supply and erection company headquartered in San Antonio, Texas, celebrated 21 years in business in September. Capco is involved in the preplanning, design, engineering, production and erection of metal-frame ...More
    December 1, 2006 Posted in Articles
    His clients refer to him as “the closer.” Friends call him RK. The industry knows the self-storage veteran as RK Kliebenstein, the southern Florida-based real estate entrepreneur who has underwritten millions in self-storage transactions— and he’s done it with integrity ...More
    December 1, 2006 Elizabeth Sanchez Posted in Articles
  • Solving the Whodunit
    Mystery shopping is the act of evaluating employee performance without their awareness. You know the old saying, “When the cats away, the mice will play!” What are your employees doing? How are they truly treating your customers? A mystery shopper is also known as a secret ...More
    December 1, 2006 DJ Hobek Posted in Articles
    “I am not discouraged, because every wrong attempt discarded is another step forward.” —Thomas Edison In 2006, I personally witnessed marketing mistakes that cost their makers a fortune. I’m confident that marketing and sales missteps in the self-storage industry add up to ...More
    December 1, 2006 Derek M. Naylor Posted in Articles
    The advent of winter truly feels like a season of renewal to me. Everybody’s aura seems softer and jollier. Folks are quicker to proffer the benefit of the doubt and a helping hand. Somewhere between the rum balls, evergreens and frantic spending, healthy perspectives even ...More
    December 1, 2006 Posted in Articles
  • People
    If you have a staff-related announcement such as a promotion, new hire or award you would like to include in the magazine, send an e-mail to High-resolution, digital photos are appreciated. BETCO Makes Sales Team Changes Terry Campbell, a 12-year ...More
    December 1, 2006 Posted in Articles