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  • Know Thyself
    How to best manage your self-storage business is one of the most important decisions you’ll make as an owner. As you develop your management plan, you must objectively gauge your individual talents, availability and knowledge regarding your market and business. A good ...More
    April 2, 2007 Benjamin Burkhart Posted in Articles
  • Look and Listen
    Third-party self-storage management, or fee management, is best suited to absentee owners whose main focus is another business, and owners/developers who realize day-to-day facility oversight isn’t the best use of their time. The key appeal is to be free of employees and ...More
    April 2, 2007 M. Anne Ballard Posted in Articles
  • ISS Puzzler
    ACROSS 1. Large self-storage management group that’s probably first in the phone book! 3. Self-storage management co.; also CeO, for example 7. Former 9. Outlay 10. Busy entrepreneurs go for ___-___ management of their facilities 12. Infrared, for short 13. __ , the people ...More
    April 2, 2007 Myles Mellor Posted in Articles
  • Choosing a Management Company
    As the self-storage industry becomes increasingly competitive, it’s imperative your self-storage operation run as smoothly and efficiently as possible. At the helm, owners need an individual or a management company knowledgeable about current industry trends, market ...More
    April 2, 2007 Brian Byrd and Jeff Etter Posted in Articles
    If you have remote self-storage facilities or plan to take the next step toward one, building solid systems is vital to your success. Fast-food franchises serve up a great example. Sample this … Once or twice a year I get in the mood for a Burger King Whopper. Immediately ...More
    April 2, 2007 Derek M. Naylor Posted in Articles
  • On the Web
    Check out web-exclusive features available at, including fantastic freebies! Every month, ISS offers an array of online reader perks. Read more... ...More
    April 2, 2007 Posted in Articles
    All self-storage owners must decide between self-managing a site or hiring a management company. How will you decide the best direction for your facility? Many lenders and partnership agreements require an experienced management company to operate facilities they finance. ...More
    April 2, 2007 Cheryl Kelley Posted in Articles
    Second chances. Do-overs. Mulligans. Benefits of the doubt. These are all hallmarks of businesses and individuals that recognize that people sometimes make mistakes. however, at what point should compassion and understanding stop? You don’t want your business to be taken ...More
    April 2, 2007 Jim Chiswell Posted in Articles
  • Adventures in Storage
    April 2, 2007 Posted in Articles
  • Facility Spotlight: Cornville Country Storage
    When Isaac Asimov wrote I Robot in 1959, he portrayed a future where artificial intelligence relieved humans of the day-to-day drudgery of life. Although not quite a robot, a talking self-serve kiosk is driving the success of two newcomers to the storage industry. Michelle ...More
    April 2, 2007 Elaine Foxwell Posted in Articles, Technology