• 10 Myths of Self-Storage Management Software
    Myth 1 “If you can’t figure out the software in five minutes, it’s too complex.” Self-storage management software is more sophisticated than it was 10 years ago because the industry itself is more sophisticated. While you would love to have software you could learn in five ...More
    May 1, 2004 Tom Garden and Alison Kiesa Posted in Articles, Technology
  • Merchant Accounts 101
    Business owners know they need to accept credit cards. But often, the things they don’t know about merchant accounts can cost them money on every transaction. Typically, they sign up with their bank or the high-pressure salesperson who magically appears as their business is ...More
    May 1, 2004 Scott Lewis Posted in Articles, Finance, Technology
  • After Property or Liability Loss
    When a storm damages the roof of your storage facility or someone is injured on your property, you may be faced with an insurance claim. That is not the time to learn how to file one. Losses can be difficult, but there are steps you can take to speed the claims process and ...More
    May 1, 2004 Amy Brown Posted in Articles
  • 05/2004: Construction Corner
    Construction Corner is a Q&A column committed to answering reader-submitted questions regarding construction and development. Inquiries may be sent to construction@ministorage.com. Q: I am in the market to purchase a newgate and surveillance system, but I am concerned ...More
    May 1, 2004 Posted in Articles, Technology
  • Got Steel?
    By now, you should be aware of the most recent quandary facing self-storage: the shortage of steel in the United States and the resulting increase in prices. Inside Self- Storage and other industry educators have done their parts to inform developers and operators of how ...More
    May 1, 2004 Teri L. Lanza Posted in Articles, Technology
  • New-School Technology
    Customers of any business hate waiting in line, especially when they only have a quick question or want to make a payment. Banks have addressed this issue by adding self-service equipment and 24-hour, off-site banking tools. Day or night, customers can make payments and ...More
    May 1, 2004 Doug Carner Posted in Articles, Technology
  • Wearing Customers’ Shoes
    One of my employees, Mark, recently illustrated why salespeople should never assume they have the same buying behaviors as their customers. Mark and I visited the owner of a self-storage company to discuss the merchandising of his facilities. After our presentation, the ...More
    May 1, 2004 Roy Katz Posted in Articles
  • Records Storage for Dummies, Part II
    Records Storage for Dummies, Part II By Anne Sommi Edmonson The following is a sequel to the article titled “Records Storage for Dummies,” published in the October 2003 issue of Inside Self-Storage. To access this article, visit the magazine’s online archive at ...More
    May 1, 2004 Posted in Articles
  • Big Yellow Box
    In a little more than four years, Big Yellow Group PLC, a publicly listed company that develops, owns and operates modern self-storage centers for personal, business and recreational use, has grown into a leading U.K. storage developer. The company, founded by Nicolas ...More
    May 1, 2004 Stephen Homer Posted in Articles
  • Linking It All Together
    Gone are the days when building a selfstorage facility meant little more than finding a piece of dirt, throwing up a building and chain-link fence, and putting your sign out front. New facilities call for management software, gate software, keypads, alarm systems, ...More
    May 1, 2004 Curtis Sojka Posted in Articles, Technology